| Related: | home goods wauwatosa |
| Category: | Shoe Store |
| Address: | 11500 Burleigh St., Wauwatosa, WI 53222, USA |
| Phone: | +1 414-208-4480 |
| Site: | stores.dsw.com |
| Rating: | 4.1 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM |
KA
Kait Matt
Checked online to see if a certain boot was in the store, and according to the website, it was. Showed up, did a quick once over in both the boots section and clearance, didnt see it - so I decided to find a store employee. There was a younger, petite woman who was just standing by the store computer, so I figured shed be the person to talk to. I went to her and asked about the boot (I had the brand name and the specific boot name) and she said "oh, well - if its not out... it must have been put back into clearance... you can go look.... that particular kind of boots boxes are blue... you can go look" and just awkwardly waited for me to leave. I had to demand from a separate store employee that they look in the system to see if the boots were in stock. I could have been looking for who knows how long?
A
A Private User
I had a great experience here -- they have a wide variety of quality shoes. However, I purchased a pair of shoes that fell apart after just two weeks (normally this does not happen with the shoes I buy here), and the manager, Dave, was so nice when I told him about it. Even though its not their policy to do returns like this (esp. when I didnt have a box or the receipt), he refunded my money. I will definitely be coming back here!
RE
Rebel Comrade
Was looking for shoes they didnt have anything in my size so i asked employee they went to front counter and and didnt come back for 15 minuetes finally when they did they didnt have it in my size so i asked her to check another pair that they didnt have in my size after 20 minuetes of waiting i just left great selection of shoes terrible customer service
JO
Joan Fuchs
Had to return shoes that did not fit. Didnt have my receipt and needed to swap for a pair that did. Manager was a great help. Got my shoes and I thank you! Very helpful and courteous.
DI
DiAnna Bernal
Called to check on a pair of shoe that I purchased and was told they do not have them in the store. They are only available online, even though I myself bought them here.
JO
Joe Kozenski
Great shoes, great customer service. Helped get me a replacement shoe after the seams broke on an nicer pair. Easy to work with.
TA
Tanya T
Order online and pick up in store! Its quick and easy. DSW knows how to organize and their stores always seem clean.
AL
Alice Pugh
Large selection of styles and sizes makes shopping for shoes a great experience. Good prices and perks also.
KR
Krista Drager
A great style and size selection as well as a friendly staff make this location a pleasure to shop at.
PH
Phyllis-Marie Wiggins, PhD
Its easy to get carried away but dont be fooled! DSW doesnt always have the best price! Shop around!
SA
Sara McG
Nice, clean store with friendly service. But I do miss the larger selection at the former location.
JO
Joel Foster
"We have your size, just ask!". No they dont. Anything above a 13 was not available, not even online
AU
Austin Jensen
The mens shoes seem to be lacking in variety. Prices are good for top brands though
LO
Loretta Burroughs
I went in looking for one pair of shoes and bought 2 more. I love their styles.
CA
Carla Pederson
Great selection, good prices, and staff on the floor to help you. Very clean.
RO
Rosalind Skornia
Employees are very friendly! Found the perfect shoes in the clearance rack!
DA
Dahir Nur
Got the shots I wanted with high quality, but but a higher price
BR
BRANDON SPENCE
Only thing that separates it from any other DSW is the location.
SH
Shanna Bremer
Fantastic selection, adequate room to try on shoes, great prices
LA
LAN Carlos Villarreal
Muy bueno
NA
Natasha John
Larger layout store, helpful employees when not busy
RH
Rhonda Mack
Love the selection of shoes and the sales are great!
MA
Max Sawa
Great selection, doesnt flip over too often though.
JO
Joe Person
Its good, but dont go there looking for kids shoes
JU
juanita goodlow
It was pleasant and the staff were very helpful
NO
nope nuhuh
Always helpful associates and great sale prices!
AN
Anna Drozdowicz
Great staff, great prices. 10/10 would recommend
MA
Mariely Rodriguez
Best place to find shoes at great prices.
MA
Mary Schulz
Great. Found a pair of sandals I needed.
TH
Thomas Kasubaski
Sizes not available to purchase in store
KI
Kim Page
Pleasant, comfortable, friendly service
SU
Susan Backes
Friendly, helpful and accommodating.
CH
Chad Matzen
Good selection and decent prices
KA
Karen Budelman
They have a big selection.
MA
Maliza Hossain
Lots choices, good price
GA
Gaurav K. Sharma
They have nothing good
AN
Angela & CHARLIE the Tortoise Brzeczkowski
made my daughter happy
RE
Renee Duckworth
Clean and professional
CH
Chris Jones
Great finds for cheap
AS
Asher Steinberg
Very helpful staff
JO
joe du fore
no kids shoes
JA
Jakasha Rogers
Very helpful
KE
Kelly Pritchard
Great deals!
MS
MsMonique Love
Great deals.
JA
Jason Mielcarek
Great deals