TechFix Repair Center

Category:	Computer Repair Service
Address:	954 W 21st St, Norfolk, VA 23517, USA
Phone:	+1 757-359-2818
Site:	techfix757.com
Rating:	4.5
Working:	10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–3PM Closed

Location

Photos 27

Reviews 12

Paige Kettner

Chris and Meyera of TechFix saved the day today! I am a small business owner and completely rely on my phone to maintain communication with all of my clients. One day without it, and I have dozens of panicked and angry voicemails-- and lots of damage-control to do. When I broke my phone last night, I quickly started to make a claim with my phone insurance company, but on a whim, decided to research local repair companies instead. This is how I found TechFix, and I am so glad I did! They returned my emails almost instantaneously (even though I emailed after hours!), gave me a suspected diagnosis based on a picture I sent, and quoted me a fair price for the work + authentic Samsung replacement parts. Their quote was accurate. I paid slightly more than I would have had I made a claim through my phone insurance, but it was TOTALLY worth it - no waiting, no going through the claims process, no worrying over whether all of my texts and pictures would transfer to a refurbished phone (or if said refurb would even work!), etc. They were so professional and courteous! Best of all, they were so quick that I had exactly 0 angry messages waiting for me when my phone was up and running again! I was in and out in less than 20mins!! I am very impressed and had such a great experience that a broken phone will no longer cause me any anxiety. In fact, I welcome another opportunity to get a repair done here :)! A+++ THANKS, GUYS!!

Mark Morrell

About 6 months ago, I had these guys repair the screen on my iPhone 6+. Seemed to be a very good repair. Today, I had another company attempt a screen repair on the same phone. I observed the entire process. The tech showed me how at least 8 of the screws on the interior of the phone were just missing (!!!) when he was trying to replace the screen. Awesome. Techfix was the only other company who had fixed my phone. For whatever that was worth. Now I have to buy another phone. Thanks a lot, man. Could have at least charged me for half, since half a job was done. Otherwise, customer service was polite and quick. That would merit the additional star. Dont try to literally screw people on a fix, man. I wonder if you only replaced half the screws and just thought I wouldnt find out. If you dont have the necessary supplies, just tell people. Ill go elsewhere, and make sure everyone else I know does too. Good luck.

Andrew R

Based on the online reviews of TechFix I decided to give them a call and glad I did. Person I spoke with was very polite, knowledgeable and provided me a rough estimate on what it would cost over the phone. She did recommended I bring it in so they could confirm it which would ensure they order the correct parts. They are co-located in a small building with several businesses and their sign is hard to see, so I drove by it a couple times. They looked over the phone, explained they could fix and ordered the part neeed. Prior to going to TechFix, I did call a few other places both locally and nationally and they were the best price and were the most pleasant to talk to on the phone. I took the phone back when the part arrived and under an hour they had my S5 looking brand new. Hopefully I dont crack anymore screens in the future but if it does happen this is where Ill go.

Hito Shura

This repair shop is definitely a hidden gem. I work at a place that does not allow camera cell phones. Ive had a total of 2 phones worked on here. The phones had their front and back cameras removed and filled with epoxy. When I received my phones back, they were clean with no chemical residues. Yes, they are slightly more expensive than some other places, but you get what you pay for. Ive had a phones cameras removed before at a different place and it stopped working afterward. Id rather pay a bit extra to ensure my investment doesnt go to waste! Lastly, the owners are friendly and a pleasure to do business with. I will certainly be returning here in the future.

Russell reavis

Cracked the screen to my iPhone 6 and it had a bend in it as well (like all iPhone 6s have). Went to CPR cellphone repair, those guys told me it would take 5-7 business days for the parts to come in, 3-5 days to do the actual repair, and it would cost me $250. I went to TexhFix repair shop. They told me they can have it fixed in 45 minutes, and would only cost $100. I came back 45 minutes later and the phone was fully repaired. I would recommend these guys to anyone. The next time I crack my screen due to drunken night. I will defiantly be dragging my hungover self back to TechFix.

Errick Ramirez

I brought my laptop in and they have told me that it was probably my charging port that wasnt working and so I brought it and they fixed it and I brought it back the next day they looked at it and told me that it was something else as well but since I had already paid they covered it with no extra charge I will definitely be telling my friends and family and definitely be coming back

Dirk Henderson

I have a pantech discover and I dropped it at work and badly damaged the screen.. I had planned on just getting a new one when I came across them.. I had them order my screen ( a couple of days) and replace it in under an hour.. They are knowledgeable and professional and Great and my phone works like new and I would recommend them to anyone.. You guys saved me well over $200!!!

al kelly

Took my phone to get the charging port fixed because phone wasnt charging well...he cleaned the port instead and fixed it but broke the microphone that was working just fine before going in ...so now my phone doesnt work at all and all they said was sorry your phone doesnt work now...do not trust this repair shop take your phone to a reputable phone repair shop

Ryan Pifer

Great service. Had a broken Droid DNA screen that was repaired in u see an hour, for a good price. In the process the ear piece was damaged. He said they couldnt rule out that it happened during the initial accident or the repair so he ordered a replacement and fixed it again for free. Deserves your service. I will only ever take my products here to get fixed.

Randy Allen

Got my phone fixed and the screen popped out with no cracks or anything took back to the store and the owner explained That sometimes when you get your car fixed something else messes up and you pay for that too . Even with my receipt he didnt want to fix it , Was very Rude and Racist will never recommend anyone to come here.

Triumph Vaping Company

Amazing customer service! Rarely will you find businesses that will go above and beyond the call of duty for customers these days. When it comes to patience, attention to detail, and kindness, TechFix outshines any other in its field. We are local business owners and will recommend TechFix to everyone we know.

Dan B

$200 screen replacement lasted 2 weeks before the new screen separated from the phone. It could not have been installed correctly for it to come off the way it did; but being outside the warranty window, they had no help to offer. Went to them to get a functioning phone, ended up $200+ poorer and no phone.