Canine Carousel

Category:	Pet Store
Address:	43135 Broadlands Center Plaza #129, Ashburn, VA 20148, USA
Phone:	+1 703-687-4626
Site:	caninecarousel.com
Rating:	4.2
Working:	Closed 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 8AM–6:30PM Closed

Location

Photos 100

Reviews 5

Joseph Harn

Sadly, I must rate this place a 1 star. My wife and I brought our 13 week old puppy (small 3 lb maltese) there for his first grooming, but the owner accidentally cut one of his nails too short and caused him to bleed. We understand that accidents happen, but the owner did not disclose that information at the time we picked him up and paid for the services. Instead, she acted like everything went well and as if nothing had happened. Hours later, we noticed that our puppy kept licking the same paw over and over and found that there were lots of dried up blood. I immediately drove back to the store and demanded a refund. The owner was not there, so the young lady at the desk had to call her. So, I got on the phone with her and at my first request, she denied the refund, but after reminding her that she is a business and that she should do the right thing, THEN she did agree to the refund. I told her it wasnt about the money...its about the principle. What we were upset about was that nobody informed us of the mishap and that they tried to get away with it. AGAIN, we understand accidents happen, but we were just so upset that nobody told us. Its really unfortunate too because we DID really like the owner, but after this experience, we will not be returning.

Michelle Coon

Have been going to Canine Carousel since I got my dog. Tried others but no one did as good a job and was as good to my dog. I usually go to the Herndon store, but while it is closed for the move and renovation, am coming all the way to Ashburn from Fairfax City - Lil and her daughters are great!

Sean Tully

Just brought our mini-schnauzer for the first time here. This place is great. Clean, professional, and the staff is very friendly. Would recommend to friends and family that are looking for a groomer.

Katrina Burks

We have been customers of Lil for 13 years now. They are the only ones who can make my Yorkies look like Yorkies. I have tried others but I keep going back to her. I wont go anywhere else. Very happy.

Cindy Burns

Very pleased with their services. My dog always looks amazing after her grooming. This is my favorite grooming salon in the area.