Category: | Pet Supply Store |
Address: | 90 Weis Ln, West Hazleton, PA 18202, USA |
Phone: | +1 570-497-8256 |
Site: | petsmart.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Brian Grutza
Took my Cockapoo puppy to the store for her first puppy cut. I just picked her up 20 minutes ago and she looks like a child attacked her with scissors! Hair is anywhere from "to the skin" to the 2 inches it was when i dropped her off. Now I understand why they would not bring the dog out until after I paid. After getting her back i asked why someone missed cutting over 1/2 the dog in random spots? They said the other dog was bothering her while she was being cut?? If i knew this is how she would look i would have just gave my 5 year old scissors and let her cut the dog, i am positive she would have done a better job. And not charge me 62.00 to trim a 5 lb puppy!!!!!! Upon leaving i told the grooming salon I wasnt happy and i was calling corporate.. They said you can do what you have to.. Only after i called corporate did i learn about the 100% guarantee . The store Never mentioning the policy 100 satisfaction... I will never return to petsmart for any reason for the job the 1/2 did the way i was treated and their basic unconcern about the problem.
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Joe Peregrin
Pet store. Fish department. No goldfish. Were not talking about a one time incident, were talking about no goldfish for weeks at a time. Wilkes-Barre has them each time that Hazleton "cannot get" goldfish, it is a hassle to drive to Wilkes-Barre when the local store SHOULD regularly stock such a common fish. Am I making a big deal out of nothing? I think not. Without feeder goldfish added to my pond, the frogs eat my larger fish. A regular biweekly supply of goldfish is critical to save the lives of my older and more established pond fish.
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Jade Stone
I bought a cage got it home and didnt realize there was a,30% off coupon. I called and the manager Cara explained I need to sign up online at Petsmart. She explained how to do it. To come in the next day for a store credit. She was very nice about it. I was very happy with the time she took to help me. It was the Hazleton store. I would shop there for all my pet needs again. VIKKI M
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Jennifer Bruno
Dont shop here often, however, when I do the staff is friendly, store is clean and I always find what Im looking for.
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Yordan Quesada
Good customer service, they will help you find what you need fast, will answer all your questions and concerns too.
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Brian Riedel
Great selection of products over a wide range of prices. Staff is great to deal with, always a smile.
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Jazmin Castellanos
DO NOT take your pet to their groomers. Awful service. I will never take my dog here again.
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Shaun Bruno
Kids love the reptiles and the rescues. Associates are very knowledgeable, and friendly!
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Lisa Stanavage
Great selection, very friendly service, knowledgeable about store and products
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Beverly Blade
The only place I can get my fresh step in the economy size at a great price.
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Chip Dunham
Always have what we need. Staff friendly and knowledgeable.
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Rachel CEDERBORG
Got stuff for my small menagerie. Dogs, birds & hermit crab.
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Gail Marsilio
Nice store but a bit pricey well stocked and good location
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Peter Pritchyk
Same selection as most Petsmarts staff underwhelmed.
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Dixon Francisco
Good place for the pet supplies!
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Wayne Rogers
We use the dog grooming services
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luis alejandro genao
Very organize, friendly staff, !
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PJ Dawson
Very helpful and informed
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Wilfredo Gonzalez
The worse grooming ever!
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Sherri Rudloff
Cashier was awesome!!
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Rose Dudeck
Got toys for our dog
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Dj Galade
Good place.
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Vanessa Morales
Great deal
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yinmy carrasco
Love it