Category: | Furniture Store |
Address: | 10551 S Post Oak Rd, Houston, TX 77035, USA |
Phone: | +1 713-721-1901 |
Site: | aztecfurnitureandmattress.com |
Rating: | 3.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–7PM |
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T Garcia
I have to admit calling from out of state (Denver, CO), I was reluctant on making a purchase. Contacted owner and negotiated a fair price for item. I was a little uneasy on how transaction was made over the phone so I called owner back with my concerns. He helped me understand this is a family business and has been in business for 15+yrs. He explained how the transaction would be processed and his procedures on the 2-business day delivery. Honestly, I was very surprised when my doorbell rang on the exact day and time I suggested for delivery. I also received a follow-up call to verify if item was received and if I was satisfied. VERY SATISFIED! Again, I was a little leery on how payment was made but the owner followed through completely!
DA
Damon Cooper
The owner is a prick, arrogant, and totally impolite. He lacks respect and his pride gets the best of him. There are some good aspects of this business, so I wont merely give it one star. But, spend your money elsewhere and dont support business owners who are comfortable mistreating clients just because the former have some money and power. Terrible return policy. Wont even let you return mattresses which you buy from him if you take them out of plastic. Unbelievable.
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Lars Johnson
I cancelled a purchase and the owner yelled at me and told me "I wasnt a real man" over the phone. When I went to get a receipt he had a bunch of "men" (ages 15-65ish) sitting around looking at me like they were there to protect him. He also tried to charge me an excessive cancellation fee that didnt exist. My cancellation was within his store policy but he didnt want to honor it.
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Lindsay Rolph
We used Aztec Furniture for moving services and they charged more than what they originally quoted us. And for the same day charge us 5 days apart for more money. They do NOT stand behind what they quote and rip you off. DO NOT USE THEM. They were very unprofessional and messy and disturbed others in the office building they were in.
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Deepayan Mukherjee
This is a totally unbiased review that Im posting here... I really had a very bad experience with one of the local dealers for acme furniture, and ended up at their store one day. The staff is so professional and truthful. They deliver as promised and most importantly on time. I would go back to them again.
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Dinna Pineda
I love how professional the staff is. They always helped me find nice furnishing for my house at a great deal. They are very family oriented and that shows how much they care for their clients! Definitely recommend!!
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Black Queen
I have been waiting on a coffee table for six weeks in which I was promised to get only 2 weeks after purchase. They fail to keep me updated and keep giving me excuses and dont want to give me a refund.
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Eddy Espinola
Good place to buy furniture, mom and pop shop. Very professional, they offer financing, nice furniture for fair price, delivery, and nice people just in general.
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Ian Dutton
DO NOT SHOP HERE!!! The owner says one thing and at the last minute changes his mind.