Category: | Tobacco Shop |
Address: | 6190 Frisco Square Blvd, Frisco, TX 75034, USA |
Phone: | +1 214-494-4688 |
Site: | enfuegocigars.com |
Rating: | 4.6 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 1–9PM |
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Etnies05789
I cannot say how extremely dissappointed I am with this shop. I typically go to the one in Murphy. One day however, I really had a hankering for an Ashton VSG. Knowing that the shop in Murphy doesnt have them, I came to the Frisco location for the first time. Initially I was quite impressed. The place was large, nearly kept, with an impressive humidor. I did some shopping, picking up a few vsgs, a kristoff maduro, a couple Camacho triple maduros, and a few other things. Upon arriving home I changed my mind and decided to light up the kristoff. Upon cutting it, the back of the stick all but fell off, and I felt that the cigar was not only a little dry, but dry as a bone. I figured I just had a lemon. Turns out every cigar I had bought that day except for one was totally dried up. I called and was told nothing could be done because I didnt have a receipt. I spent almost 300$ on cigars here to find that all but one were not smokable. A few weeks in my humidor has made them s little better, but not much. In addition to all the bad smokes, not one person came and asked if I needed any help while I was in the humidor, and I had to actively seek someone to ring me up once I was ready to go. In conclusion, th place was nice, service and cigars were awful. This location will never see a dime of my money again. Too far a drive to be so disappointed. If anyone wants great service and FRESH CIGARS THAT ARE NOT DRIED OUT, head down to the Murphy location.
CH
Charles Boltas
Five stars! I am very new to cigars and I walked into this place with a buddy carrying a bottle of Brandy and Bourbon. The staff helped me pick a cigar that I liked and that I could actually smoke. Every time I come back to this place, they make a note of which cigar I purchase and can match a different brand of cigar so that I can try a variety. My buddy and I now come once a week to relax and smoke some cigars. I still dont know a lot about cigars, but if I have questions, they will answer every one of them!
KA
Karl Czyz
Great place. Welcoming staff. Mark is awesome, always remembers names and makes you feel at home. Great selection of cigars. BYOB or you can run next door and grab a drink from the bar and smoke on the patio. Solid pricing. Great ambiance and ventilation. Been coming to this location for years. Locker rentals are a good investment for those local that frequent often.
AM
Aman U. Khan
I literally sat outside for 2 minutes waiting for a friend before coming in, when an older guy ( maybe the owner) came outside telling me that I couldnt even wait there, and that I was potentially slowing the free Wi-Fi? I have never been treated this way on any business establishment. Very disappointed with the customer service.
KU
Kurt Hendershot
This place is really perfect. Great location, great selection of cigars, super friendly staff, great seating areas in and outside, and every person i have encountered there that is a patron there has been kind and always enjoy great conversation. Top cigar lounge and shop in North Tx.
AL
Alex Butler
First time in and the guy at the register was awesome! Very kind and helpful. Environment was great and seemed like a great selection! Will be coming back here for sure! They even have drinks which I was surprised to see.
CH
Chris Morse
Had a great first visit. The owner was pleasant, informative and took time to answer my cigar Newby questions. Felt welcome and not intimidated . Looking forward to coming back soon.
J
J Arms
Decent selection, trendy location, great outside area and craft beer place right next door. Super nice and helpful staff. My favorite place locally.
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Brian Ruddick
Fantastic selection of cigars with helpful staff. Beyond that theyve got large tvs and comfy chairs. What more could you ask for!
CH
Charlie S
Great staff. Its the people that make En Fugo a great place. I was a cigar noob but Mark, Josh and Peter made me feel at home.
JU
Juan Martinez
Nice decor, friendly staff, good selection of cigars, flexible hours, outdoor and indoor smoking areas, and next to a bar.
BR
Brian Bennett
Great selection and friendly service. Lounge is great for conversations or TV. Bar next door! I will be back.
SC
Scott MacQuarrie
Very nice cigar shop with a dense selection at reasonable prices. No pressure, very knowledgeable staff.
RO
Roger Doyle
Friendly staff. Conveniently located. Open late every night. Good discounts on quantity purchases.
JO
Joe H
No "VIP" sections, great selection, fair prices. Really cool place to watch a game and hangout.
JO
Joseph Paolini
Good selection, very helpful staff, and always a nice crowd. Right in downtown Frisco.
MO
Monica Grimes
great environment even better people not to mention a great selection of cigars.
MI
Michael Chessman
Nice selection. BYB. Relaxed environment who could ask for more.
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AR Brady
Exactly what a cigar place should be, lots of TV lots of seating
AD
Adolphus Moore
Nice cigar shop with a decent selection. My sunday evening spot!
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Terre Davenport
Great place to buy your special man a gift!!!
MI
Michael Swanner
Great shop with some well cared for cigars.
A
A Cole
Great selection of cigars. Staff is good.
LE
lenita elkins
Nice and quaint....we had a great time
VE
Vernon Curry
My goto hang out with the fellows!
KA
Karen Blanco
Great service, smooth atmosphere
CA
Carolus Holman
Relaxing and helpful folks!
RE
Rebekah Cole
Very knowledgeable staff
JO
Joshua Weyand
Good prices and vibes
TO
Tomeeko Mitchell
Good prices