En Fuego Tobacco Shop

Category:	Tobacco Shop
Address:	6190 Frisco Square Blvd, Frisco, TX 75034, USA
Phone:	+1 214-494-4688
Site:	enfuegocigars.com
Rating:	4.6
Working:	10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 1–9PM

Location

Photos 63

Reviews 30

Etnies05789

I cannot say how extremely dissappointed I am with this shop. I typically go to the one in Murphy. One day however, I really had a hankering for an Ashton VSG. Knowing that the shop in Murphy doesnt have them, I came to the Frisco location for the first time. Initially I was quite impressed. The place was large, nearly kept, with an impressive humidor. I did some shopping, picking up a few vsgs, a kristoff maduro, a couple Camacho triple maduros, and a few other things. Upon arriving home I changed my mind and decided to light up the kristoff. Upon cutting it, the back of the stick all but fell off, and I felt that the cigar was not only a little dry, but dry as a bone. I figured I just had a lemon. Turns out every cigar I had bought that day except for one was totally dried up. I called and was told nothing could be done because I didnt have a receipt. I spent almost 300$ on cigars here to find that all but one were not smokable. A few weeks in my humidor has made them s little better, but not much. In addition to all the bad smokes, not one person came and asked if I needed any help while I was in the humidor, and I had to actively seek someone to ring me up once I was ready to go. In conclusion, th place was nice, service and cigars were awful. This location will never see a dime of my money again. Too far a drive to be so disappointed. If anyone wants great service and FRESH CIGARS THAT ARE NOT DRIED OUT, head down to the Murphy location.

Charles Boltas

Five stars! I am very new to cigars and I walked into this place with a buddy carrying a bottle of Brandy and Bourbon. The staff helped me pick a cigar that I liked and that I could actually smoke. Every time I come back to this place, they make a note of which cigar I purchase and can match a different brand of cigar so that I can try a variety. My buddy and I now come once a week to relax and smoke some cigars. I still dont know a lot about cigars, but if I have questions, they will answer every one of them!

Karl Czyz

Great place. Welcoming staff. Mark is awesome, always remembers names and makes you feel at home. Great selection of cigars. BYOB or you can run next door and grab a drink from the bar and smoke on the patio. Solid pricing. Great ambiance and ventilation. Been coming to this location for years. Locker rentals are a good investment for those local that frequent often.

Aman U. Khan

I literally sat outside for 2 minutes waiting for a friend before coming in, when an older guy ( maybe the owner) came outside telling me that I couldnt even wait there, and that I was potentially slowing the free Wi-Fi? I have never been treated this way on any business establishment. Very disappointed with the customer service.

Kurt Hendershot

This place is really perfect. Great location, great selection of cigars, super friendly staff, great seating areas in and outside, and every person i have encountered there that is a patron there has been kind and always enjoy great conversation. Top cigar lounge and shop in North Tx.

Alex Butler

First time in and the guy at the register was awesome! Very kind and helpful. Environment was great and seemed like a great selection! Will be coming back here for sure! They even have drinks which I was surprised to see.

Chris Morse

Had a great first visit. The owner was pleasant, informative and took time to answer my cigar Newby questions. Felt welcome and not intimidated . Looking forward to coming back soon.

J Arms

Decent selection, trendy location, great outside area and craft beer place right next door. Super nice and helpful staff. My favorite place locally.

Brian Ruddick

Fantastic selection of cigars with helpful staff. Beyond that theyve got large tvs and comfy chairs. What more could you ask for!

Charlie S

Great staff. Its the people that make En Fugo a great place. I was a cigar noob but Mark, Josh and Peter made me feel at home.

Juan Martinez

Nice decor, friendly staff, good selection of cigars, flexible hours, outdoor and indoor smoking areas, and next to a bar.

Brian Bennett

Great selection and friendly service. Lounge is great for conversations or TV. Bar next door! I will be back.

Scott MacQuarrie

Very nice cigar shop with a dense selection at reasonable prices. No pressure, very knowledgeable staff.