Dr. Delphinium Designs & Events

Reviews 6

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Haley Lapaquette

Im so bummed about my experience today! My sister is new to Dallas, and had to put her beloved dog to sleep last night. I consulted online reviews and asked some Dallas friends who to use for an extra special flower delivery, and Dr. Delphinium Designs came up several times. I had a very easy and pleasant conversation to order the flowers - the woman who answered the phone was very nice and sweet and attentive. Im a big fan of sending flowers, and always worry the card message wont be accurate, and she was very careful and detail oriented. The order came to $125 including tax and delivery, which is more than Im accustomed to spending, but was not a problem for the quality I had every reason to expect. I liked their emailing system, which confirmed details of my order and let me know when it was delivered. The actual delivery just was NOT up to par! Ive never used a flower delivery service in Dallas before, but I do order flowers in various cities somewhat frequently. The pictures I received from my sisters boyfriend (I hardly wanted to burden her with trying to get detailed shots of the arrangement!) showed a less-than-fresh bouquet. It was also much smaller than I was expecting for the price tag. The size of the arrangement was not anything I specifically addressed during my order, and a compact arrangement isnt inherently a problem for me, but to be small and have some wilted flowers and some too-opened roses as well just feels like a poor value. It is still, overall, a pretty arrangement (Ill try to attach photos to this review), but for MAYBE about $50 tops. I will likely not use this business in the future, and for the high price tag I felt that I should write this review to give some feedback to others about the overall value of my purchase.

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sisira r

So I ordered flowers online for a friends bday (delivery on sunday) and asked for a picture of the boquet to be sent to me ..Ive had bad luck with flowers looking NOTHING like the pictures . Voila- within an hour of my order, the pictures were in my inbox. Gorgeous flowers. The next day (saturay) my friend got a delivery from my husband and I. I was extremely annoyed - the flowers were pink roses (nothing like the picture that was sent to me) and were delivered on the wrong day! I called the store and was extremely upset. They immediately refunded my money, but were very confused about the mistake and apologetic, especially since my delivery was showing as pending. I found out later my husband had ordered flowers a long time ago for a friend and those were the delivery my friend was talking about . I felt like a fool (ofcourse), called them back, and apologized. Olivia was extremely understanding about it, even laughed a little and placed my order back on. They were extremely professional about the whole misunderstanding, and had excellent customer service. They didnt argue with me when I insisted they delivered the wrong flowers - that shows alot about their customer service. I am originally from Dallas, and plan on moving back in a year. I have officially found my NEW florist! Not to mention- the arrangement was GORGEOUS!!!!!! They are pricey but you get what you pay for and their arrangements are unique. You will feel like it was money well spent.

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Gregory Jeffery

02/14/2013 Sadly, I had a negative experience for Valentines Day... The flower arrangement looked rushed and unprofessional (maybe extra help for the holiday?). The cupcakes were given to another person (again, thinking extra help for the holiday?). The flowers were still very pretty but I was very disappointed. The order was placed 02/05/2013 and I was feeling very confident that the cupcakes versus chocolates piece would set it apart from other times, instead this is the first time she has failed to receive something more than flowers at her office from me in 7 years. Disappointed :( They offered cupcakes (a dozen versus the 6) on another day or a refund and I took the refund. I dont want something I didnt pay for on a different day. I just wanted what I paid for delivered the it was scheduled. 01/30/2013 Ever since I left the Plano area I have struggled to find a florist that can deliver a quality product at a reasonable price. Thank you Dr. Delphinium Designs and & Events for becoming my "go-to" florist! I needed to change my deliver date, no problems or issues. I really needed this to go well as the last three floral ventures had been horrible. You made my wifes birthday an even more special event! I would recommend your services to any and all or my friends. Oh and the delivery person singing Happy Birthday to my wife made her day as much as the flowers!

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Julian Islas

I have no choice but to give this Florist 1 Star. I called in to order an arrangement. My budget was $75 including delivery. I wanted an arrangement for a thank you to a colleague delivering to a business in the same zip code. I was ordering a week in advance. The woman that I spoke to on the phone was horrid. She was out of line & out of control. She refused to help me with my $75 budget. She didnt even ask me questions about the kind of arrangement I wanted. (I wanted something small but nice for$75 with summery colours.) I did not like the way she was speaking down on me so I politely said thank you & ended the call. Afterwards I felt terrible. Did I do something wrong by presuming theyd fill a $75 order? When I went on to their website I found they had much cheaper arrangements advertised. Yes they are high end, but they should have taken care of me. Now Im going to find another Florist, a better business. They might not have got my money but they certainly earned a scathing review. xx

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Jeremy Clark

I was thoroughly impressed with my purchase from Dr. Delphinimum, as was my wife who received the flowers. The flowers were beautiful and vibrant, and most importantly, very fresh. They had a great selection of original arrangements with options to customize. Even before seeing the product, I was sold on their optional delivery windows. My wife was going to be tied up in meetings during the last half of the day and I needed to make sure they arrived before noon. Dr. Delphiniums had an option to deliver before noon, and they arrived with plenty of time to spare. I also liked the confirmation email letting me know they had been delivered. As most people whove ordered flowers for someone knows, wondering if a delivery has been made or wondering if itll deliver on-time can be nerve-racking! Dr. Delphiniums took the uncertainty out of the purchase and delivered a fantastic bouquet. Thanks so much!

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Nicole Bowman

My husband spent $55 on a floral arrangement and 3 days later it was wilted and had to be thrown out. When I called to tell them this, Monica told me that if I had taken better care of them, they may have lasted longer. She also told me that they were fresh cut flowers and only last a few days at most. WHAT A RIPOFF! I cannot believe she had the nerve to say that to me. I am telling everyone I know thru all social media channels to never buy flowers from you. You can get arrangements for a third of the price and Central Market and they last well over a week!

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