|1401 Darlington Ave, Crawfordsville, IN 47933, USA
|9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed
Lost my pride and future sales with the company. Wifes key fab stopped working, went to setup and appointment, and they told her just to come in at opening. She had to sit there for an hour. When she left she was told the key doesnt work. However, they did fix it and its still working. She had to call back to clarify why the key is working and why she had to order a new key. However, then they told her she needed to order a new key and pay the full price for it. Compeletely disappointed in the lack of honesty this dealer represents Ford with. Will be moving on to Chevy or Honda in the future, and will be sure to let others know.
My father has not had a good experience with these people. He bought a used Jeep and within a month had to have a severely worn belt replaced. This should have been caught at the dealership. He also heard a noise in the engine and when he had the belt changed the mechanic said he heard the noise too and to take it into the dealership to have it looked at. He did and they said they heard nothing and charged him $50 even though it was still under warranty.
Needed to received a diagnostic test on my Ford, and drove to Crawfordsville from Darlington to get one. Upon getting there, Im told I would need to pay 50 dollars for a basic reading. Ive never needed to pay that at any other dealership Ive went to. Awful customer service, and laughed at me when I said I would not be paying that. I do not recommend.
This was the best experience by far at any dealership Ive ever had. I had an excellent sales experience and and when I went in for my first oil change the service department was unbelievably friendly on top of the great service and very reasonable pricing.
Ive only dealt with the Service Department so far. They were polite and helpful. Im now waiting on parts to come in before any work can be performed. Ill review their workmanship then.
Overpriced and no selection. Only 2 of one model and one of another in new car inventory.
They was no help. Ive traveled far to them for them to not offer me no help.
They do a great job at a fair price. They will always be straight with you.
Excellent customer service and a great selection of vehicles.
Friendly and helpful service & sales personnel.
excellent customer service great inventory
Nice and friendly people