Category: | Cosmetics Store |
Address: | 1168 Baybrook Mall, Friendswood, TX 77546, USA |
Phone: | +1 281-461-7400 |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
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Treasure Abby
My 3 favorite ladies to shop with Amber (she is friendly, energetic and she will teach you something new, for sure), Nikki (I just met her a week ago, and she recommended Becca Shimmer Pressed Powder in Topaz/Cover FX Enhancer Drops. When you combine these two products the glow is blinding and phenomenal. I have little knowledge about contouring, and Nikki really helped me out while giving me a positive sister vibe Ill never forget), Ill save the best for last as I mention Terri (my girl is skincare queen, she has earned the crown and she will show you, give you a memorable mini facial and hook you up like youre ready to be bare faced on the red carpet). When I go to Sephora, these are the 3 girls I look for. Yes its busy, and it gets crowded, still these 3 girls have helped me and left an impression. Much love.
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brittany sanborn
First time I went into this location.. I had to interrupt 2 employees to ask for help...After several people standing around just looked at me. The 2 that I interrupted , one acted if i didnt belong there. The other helped..but it was weird. Today was my second time... I walked around the store for a good 10 minutes searching for a specfic thing. I walked by about 8 employees that were free... no one asked if I needed help or anything..... I will never step foot in this store again. Because I dont have a face of makeup they turn away from me...
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Cez Rose
Just getting home from Sephore in Baybrook mall, I could not finish my shopping in that store, because as soon as I walked in the security staff, made me feel so uncomfortable because they kept following me around. Was it because I was Guy? Or something else. Out of all the people that where their I was the one being followed. I felt SO UNCOMFORTABLE!! It made me feel like I did not belong in that store. I bought one thing, so I could just get out of that environment. I continued my shopping at Ulta Beauty.
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Jessica Herrington
The cosmetics are great but the customer service leaves a lot to be desired. One of the "Beauty Advisors" suggested I go to staples and buy white out for my foundation when the sample she gave me was too dark! She is obviously jealous to make such a rude comment. If not then she would not have applied foundation five shades lighter than her natural skin tone!
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carol wood
I have been a shopper here for years!! and I always had a great experience. Sometimes I notice they get extremely busy and they are trying there best to assist everyone as much as they can. I do have patient to wait to be assisted as soon as I let one for the girls know I need help. they are very friendly and knowledgeable!
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Adeline Shen
Love the shopping experience and I can try whatever cosmetics / skincare as I want. I can always ask for mini-makeup tutorials and free samples. The Baybrook doesnt have upper end brand like Burberry, Guerlain, but its mostly comprehensive. But all these brands are semi-luxurious I really shouldnt waste that much $$$
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cristal tovar
I had a return, but didnt had the receipt :( only had the gift receipt and I really wanted the money back. Luckily I got help from Hannah in the cash register! She was so nice and helpful!!! People like her are the reason why I love coming to sephora! Thank you so much Hannah for the help! You save my day!! (:
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audrey kelly
I love it here ! the service is great and sometimes it does get pretty busy so I completely understand when one of the employees cant help me or get side track due to the high traffic or being short handed. if you are patient enough they will assist you asap and very much help with whatever you need !
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Sara Maciel
Who doesnt love Sephora? Its fun to come in here and play around with the different products. Ive had pleasant experiences with every staff member Ive encountered. Theyre very helpful in helping you find what youre looking for and being mindful of your budget (if you give them one).
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Ashley Smith
Love the make up!! Here but the place is very dirty make up is very unorganized. The ladies working here are not very helpful I was end up Finding everything myself. Every time they recommend something for me and never works. They do not know anything about make up.
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Glorianne Garza
When I went and asked about a certain product, one of the ladies was so sweet and made me feel like I was talking to a sister!! Its always packed, but if you have questions they put you in a little list and get to you right away!
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Jessica Adams
Absolutely awful! I stood in this store for over 20 minutes without anyone helping me. A young man looked at me, completely ignored that I was waiting by the beauty studio and went to help a younger girl. Worst service ever!
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Jae Doe
Learned some new things bought some new items, and got enrolled for free make up classes. I love this sephora and the staff is very helpful.
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kikiandght
Love love love the ladies that work here. I have been at this location at least 1000 times & have had a wonderful experience every time.
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Hunter Smith
Sweet girls ! They matched me and were just so nice and sweet. Ignore the sephoras inside Jcpenny and just come to this one !
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Audrey Ketchum
Wonderful atmosphere! The girls are amazing and will take time to help you find exactly what you need !
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Román Del Rosario
Excellent. Service and right out nobody suffocates you to make a sale just there to serve.