SEPHORA inside JCPenney

Category:	Cosmetics Store
Address:	3550 McCann Rd, Longview, TX 75605, USA
Phone:	+1 903-758-4441
Rating:	2.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 4

Reviews 4

Christine Brown

Ive returned things maybe 3x to this location in the 2 years ive lived in Longview. Never had a problem. Until today. Tried to return a foundation I ordered online. The woman with the red hair was rude for no reason. Maybe she was having a bad day. Not sure. But I hate returning things because I have to search for the receipt or its a daunting process. I had the foundation for a little under a month but used it 3x because it broke me out. It just sat on my vanity until I decided to return it today. The woman really tried to tell me half of it was gone. She kept opening it up and looking inside, and seriously tried to challenge me as if I didnt purchase it. I even had the email to show I purchased the product, why not just ask to see it. I had my order number and they ended up calling Sephora customer service to verify. When Sephora confirmed, you could twll she was slightly irritated. I understand there are some scrupulous people in this world, but who is able to use over half a foundation in less than a month? And Ive never opened a foundation when I buy it to see how much actual product is in it when you take out the pump. I guess I should. Usually majority of the workers are cordial. Besides the trash on the stands where people toss their makeup wipes etc overflowing, its a good size location and with a decent amount of products.

brokegirlmakeup _

I had the strangest experience here, i swear the girl who works the front was on drugs. I asked her questions and she couldnt give me and answer and when i asked about their products she had no freaking idea about any of them and was rude . I came here because ulta didnt have my shade of bare minerals but after this experience Ill order online or go back to ulta. DONT GO HERE.

Caitlin Morrison

The sephora inside jcp actually sucks. They dont even have devacurl, tarte foundation, or anastasia beverly hills liquid lipsticks. They never have anything i need.

Summer McCarthy

The products are not that bad but the employees do a terrible job of matching you for foundations. Its best just to run over to Ulta.