Altex Computers & Electronics

Category:	Electronics Store
Address:	9914 I-35, Austin, TX 78753, USA
Phone:	+1 512-832-9131
Site:	altex.com
Rating:	4.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–5PM Closed

Location

Photos 91

Reviews 21

NoTAH3r020 P

I was having such a horrible frustrating time building my computer and didnt know why I couldnt install windows 10. I spent days trying to figure out what was happening so I called up altex told them my problem so they told me to bring it in. They had a special to look at the computer for free to see whats wrong and found the problem the hard drive. So I went and bought another one then tried it again and then another problem so I called back letting them know and told me to come back in. Turns out I bought another bad hard drive. But they fixed everything for me and installed windows 10 no problem. They are very honest people didnt try to sell me on a bunch of junk like some places will. I will come back again for my next build and any problems I come across again ****UPDATE**** I did what I said I would do when I got the parts for my dream computer I went to altex to have them put it together. Walked in told them I needed a CPU fan and a USB wifi. They showed me some good options that I was very happy about and went ahead and bought them, both were very good prices for what you get. The day came to pick it up it was all sealed up in the computer case box. The guy told me that the motherboard has built in wifi already so I didnt need the USB so he refunded me the money no problem. Once again he was very honest with me and could of just still sold me the part I didnt need but didnt. When I got home it was like Christmas to open it and when I saw the work the guy did for me (I forgot to ask permission if I could use the gentleman name so I wont) I was very shocked on how he did everything with the cable management so you hardly see any wires. It looks very clean something like you would see online for display or at a store. He built the computer as if it was his own. The experience I had there I tell everyone I know how helpful and honest they really are. So if you have a problem and worry about being ripped off like I was at first you have nothing to worry about with altex. They have earned my trust and for now on if I have any problems I know who to go to.

James Williford

I had a 3d printer plug issue that was driving me crazy, the employee meet me at the door and asked if I needed help so I showed him the pigtail plug and told him what it went on. Sadly they do not carry parts or sale the printers but he said he would go look in the backend found the exact plan g I needed. Im so thrilled and will continue to shop here . Awesome to see good customer service still exists.

Amy Belflower

We reached out to Altex for help with getting a custom cord built for a machine we had. I cant say how they do building custom cords because we were able to find a used cord for sale from someone who had the same machine. However, the customer service I received was exemplary and I highly recommend their services and will be a loyal customer for life because of the attention and care we were provided.

Poke Mon

Impossibly arcane phone system leads to terrible sales assistance. If I want an 800 sales line, Ill call that. If I call the STORE, connect me to the store, dammit. >:-( Its sad that all of my local radio shacks were put out of business by this behemoth that fails to meet the needs of hobbiests. I guess I need to go in and have a confab with the management. sigh At least theyre not Frys! ;-p

Mark Sheffield

Hard to find a place with a better in stock selection of computer bits and pieces. I"ve also found that they have the best prices on ethernet cable. You have to be careful what you buy as a lot of the cable that is sold online is copper clad aluminum, but Altex still sells the solid core copper. Dont go cheap on your cable, or you will regret it in the long run.

Larry Greene

Awesome place with an old school look and feel. Sort of like Frys and Radio Shack merged without the appliances and stereos and crap. If you need connectors, cables, computer parts, then this is the place I was very impressed. I did not have to search for help, and everyone seemed pleased to help.My new first stop!

Roger Weiselogel

Today was my first time at Altex. I stopped in to purchase a computer case and some cables. The staff was friendly and professional. The selection of PC components was good. However, the prices are about 10% - 20% higher than online competitors. Also, Altex doesnt price match, a fact the cashier apologized about.

Alexander Price

Was running late, got there right at closing time. The staff was not only super flexible, but incredibly friendly and helpful. I didnt know what type of crimping tool I needed, and they were able to find it for me, while being outstanding friendly. 10/10, will return if I need further electronics supplies.

Steven Polunsky

Ive had good luck finding a variety of supplies for radio and computer here. I have also sought their advice and had them custom build some cables, cords, and parts, and they do an excellent job in a timely manner. They are on the southbound frontage road of IH-35 south of Braker, with plenty of parking.

John Powell

These guys not only helped me through the purchase of my first build, but when I ran into issues they provided assistance free of charge at every turn. I can not recommend this store highly enough. Their merchandise is diverse and can meet any specification or goal. See them. You will thank yourself.

Kalon Wiggins

These guys had a replacement ac adapter for a cisco phone that I thought Id be waiting a week for in the mail. These guys had it in stock! Could not believe it. Theyre great and they have a solid selection of top quality stuff. Check them out.

Kennedy Brown

I havent used their online store, but I have been in here twice. I am extremely pleased with the speed and service of this place. They have known exactly what I am talking about and what I need. Will go here again.

Steve Moseley

Only $1 more than Amazon, I was amazed that the store even had the item, arrived just 10 minutes before close, and the rep was not only very nice but he was knowledgeable. I WILL BE BACK.

A Private User

Horrible! cant even get the pictures or description right, they wouldnt make it right either. never use them if you actually want the item as described use someone else

Jeffrey Isler

Was there right before closing, kinda was treated a little rudely because of that but I am completely understanding. Besides that it was a great trip there

Ozzie Colón

I have visited this location numerous times. Very attentive customer service, and they have all the niche electronics, adapters, and hard to find stuff.

Scott Foster

These guys are great. Its great to have a computer infrastructure, retail place when you have a last minute wiring project.

Zak Laughton

Theres a great selection of computers and computer parts here that you wont find at big box electronics stores.

SignalSearch

Love Altex, seem to have the hard to find components for amateur radio stuff, wish they carried more!

Jason Birdwell

If you cant find it anywhere else, its probably here!

Fer Rossi

Amazing professional service!! Thanks so much guys!!