Action Cycles

Related:	natchez trace harley
Related:	cycle parts plus
Category:	Motorcycle Parts Store
Address:	1174 Fort Campbell Blvd, Clarksville, TN 37042, USA
Phone:	+1 931-648-1151
Site:	actioncyclestn.com
Rating:	2.8
Working:	Closed 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–4PM Closed

Location

Photos 100

Reviews 7

Jimmy Gallardo

Drop my bike 16 April 15 at action cycle and have them change my valve cover gasket and thats including the gasket for the spark plug then I pick my bike the following day. After i clean the area where they had the job done I decided to take it for a road test to see if the seal is working. After the road test i park the bike then I notice that there is a huge leak coming out in a little hole under the exhaust port on the engine block so, the following day I went back to action cycle and tell them that my bike have a massive leak and show them where its coming from and they said they will check it out. came back and ask them whats wrong the owner said that its the oil line and told me that he can order a part for it but on that point of time I know they dont know what they talking about so I decided to bring it home and check it my self and confirm that the leak is coming from the little hole next to the engine block exhaust port. They cant even put my flaring back in the right way. Its either they know what they doing but dont take time to do the job right or they really dont know what they doing. I suggest that go to the right motorcycle shop even if they cost a bit expensive but guaranteed that they can do the job right. learn my mistake trying to spent less but in the end I spent double and plus the inconvenience. I actually wanna give give them a -3 star coz the owner is trying to say that its been like that said that I havent notice it. Think twice before you decide to bring your bike and have it fix at this place....

Paul Jordan

Absolute Worst!! We are racers we were driving through town on or way to a race and needed a part we couldnt find. We got there at 0830 in the morning which is an hour and a half before he opened we were on our way to AL and were calling and checking every place we could to get our bike up before the race. When we arrived they were there but were moving bikes around and doing inventory. I knew they didnt open until 10 but hoped they could tell me if they had the part. I was meet by the door by the owner who shortly told me that they didnt open until 10 and would not help me before that, I quickly asked about the part and he said maybe then walked away. I went back to the truck and waited. The inside of the store looked like a horders house everything piled in there everywhere very small and zero organization, normally i would have left but surely he would not keep me waiting if he didnt have the part. So at about 5 till 10 i walked over by the door he looked up at me with a scowl and went back to doing what he was doing moving bikes around etc, 10 came and went at 1020 he finally said you can come in now like I was a bother and pestering him, which I wasnt I completely stayed out of the way. He said what do you want again, so I told him......10 seconds later he says nope dont have it. I just starred at him for a second, shook my head in disbelief and walked away. So if you like being treated like a POS and your not important and like having your time wasted then this is the shop. STAY AWAY!!!!!

Michael Ward

Absolutely the worst customer service of any place I have given my business. The two old guys that work the counter are constantly tripping over each other looking for the same part for the same customer. If you are buying anything less than $10 bring cash because they arent willing to swipe your debit card because the "lose money on small purchases" I went into look for a part, one of the guys told me he had one but I would have to give him time to find it in the back. I gave him the whole day and when I went to pick it up he was sitting at the counter and told me he didnt have time to look. They are only friendly when you are spending a coupld hundred bucks. I was very impressed with their mechanic when I spoke with him but I would rather pay a little bit more and get treated like a valued customer. Dont waste your time with these jokers. Honda in Hoptown has a 10% discount to military and will be getting my business from now on.

James Williford

Absolutely the worst customer service ever. Before moving to the area I rode my motorcycle from 500 miles away to find a house for my family. My tire pressure was low and thought Id stop by check out the shop and see if I could get my tire pumped up. They were very rude and acted like I was stupid for asking. I havent been there in 3 years and finally thought Id stop in to buy some parts for my bike since they are only 2 miles from my house but left empty handed despite them having what I needed in stock because they where so rude and didnt seem to want to sell the parts to me. I will never walk through their door again and will warn every one I see against them. There are several other bike shops in the area that are far superior to them and are worth the few extra bucks or waiting for them to order something. Cycle Gear is only an hour ride south east and are worth the trip for riding gear.

FRANK IVORY

The worst of the worst! I bought a tire from there as an emergency replacement. After I purchased the tire and went home, I saw that the tire was manufactured 3807, (The 38th week of 2007) A 10 YEAR OLD TIRE STILL ON THE SHELF THAT WAS DISCONTINUED YEARS AGO. When I returned for a refund, the owner was very adamant on doing so. He then told me no refunds would be accepted, without a receipt, which I had and that there would be a 20% restock fee plus and additional 2.2% due to the fact that it was a debit card purchase. I ended up getting a partial refund with all the fees added. I pretty much gave him $50 ish for free! I would rather drive all the way to Nashvilles dealership rather than drive 10 minutes up the road!

A Private User

The owner (Barry) was supposed to have a carburetor rebuilt for me ....he told me hed call me @ 12:00....no call...so I called him@ 2 and he said hed call call me back when he found the part in the back room that day...no communication, no call...I came to the shop wanting my carbureture back and he told me he was too busy to get it out of the back room and if he had to go search in his unorganized back room hed charge me 50$ an hour to look. He looked at me and smiled. Ill never give him my business again...he still has my carbureture... I wouldnt trust this guy or give him the business go try another bike shop where youll have better luck finding an honest owner or manager.

philrc1

Bad attitude. Bad customer service, Just BAD! Since I am from out of town, I called in advance on Thursday to insure they could get me in and out on Friday. I showed up just before 12 noon on Friday, they held me hostage until after 6 just to change two dirt bike tires. It seemed that they made sure that I was THE vary last person they checked out that day.!!!! Just because I didnt buy the tires there!! and they made that very clear!!That is great motivation for me to deal with them in the future, dont-ya-think!??