Category: | Bicycle Store |
Address: | 1321 Union St, Spartanburg, SC 29302, USA |
Phone: | +1 864-542-2453 |
Site: | bikeworx.net |
Rating: | 4.6 |
Working: | Closed 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed |
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A Private User
My family has been loyal customers of Bike Worx for years. We have purchased several bikes from them and had our bikes serviced by them for at least 10 years now. Unfortunately we will not be taking our business back. When entering the shop you will not be greeted by a friendly and knowledgable gentleman but rather a rude standoffish unprofessional grump. Granted, the staff has been very friendly and helpful in the past and surpassed our expectations up until our most recent visit. After being told they had little to no time to simply tune one of our bikes up in under two weeks we were told to "fill out a card with our information." Hey pal, look under the database and see that we are loyal customers and you should treat us as so. While waiting, I examined a beautiful Felt Q-sport mountain bike. A bike I am very interested in purchasing in the near future. Instead of being approached to discus the bike I was snapped at by the manager for not propping the bike up to his liking and rudely told that it was a "$4,000.00 bike. You do not treat your customers with such rudeness, especially ones who are interested in purchasing such a nice bike, **however this fine bike is more in the $1,000.00 range my friend. I will take my business to Great Escape, a much more friendly and qualified business. Thank you Bike Worx for the many great years and help from kind employees such as Randy Wright, but we will not be back.
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Caleb Temples
Professional, knowledgeable, and the staff have integrity! They are not out to coax you into buying a product that you do not need, but rather will save you time and money by showing you first hand the best solution to your biking problem!
JO
John Bourgeois
I love my TREK and the guys at Great Escape are wonderful but you should see what the Guys at Bike Worx have done with my bike! I have worn out every single part of my bike except the frame. My bike is running perfectly, thanks guys!
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Davidson Pharr
I took a craigslist bike ad in there and the mechanic walked me through the things I need to check on it. He was very friendly and I will be bringing my bike there to be serviced.
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Tricia Kelly
They were very helpful and knowledgeable. I went in thinking Id be spending at least $10 for a part. He explained how to repair the bike for less than a $1.
JA
Jake
Pretty good bike shop. Ive never heard of some of their bike brands. Associates were pleasant. Wish they carried more brands of mountain bikes.
JO
jokerkid
i trust this company becuas they get it done right and all the cool stuff they have is awsome p.m
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RipperMadrox
Super helpful, knowledgeable, and willing to take the time to expkain.
ME
Melissa Dunbar
Always helpful and honest! Thankful to have Eric so close.
MA
Matt Fulmer
Fantastic product knowledge & world class service. A+