Kay Jewelers

Category:	Jewelry Store
Address:	668 Fairview Rd, Simpsonville, SC 29680, USA
Phone:	+1 864-228-9688
Site:	stores.kay.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 13

Reviews 6

Rolla Withit

I received a pair of gold earrings for Christmas 2014. In less than three weeks and a handful of times wearing them, one of the closures failed and I lost the earring. I brought in the remaining earring to show how the clasp could fail and asked what they could do. I was told because my husband did not purchase additional insurance, they would do nothing. I asked for the manufacturers name, so I could contact them and was told they had no way of knowing who the manufacturer was, which I find hard to believe. I really felt that this shows exceptionally poor quality merchandise, and poor customer service. I would hope merchandise priced over $200 should last longer than three weeks. Complete waste of money, we will never shop at Kay again.

Jennifer Baker

They were extremely helpful. We were looking for a ring and they had it. However, the one they had the center stone had a visible imperfection. I told them I did not want that particular one. The manager ordered in 3 more for me to look at. One of them was absolutely perfect! She helped me determine the size that I needed and sent it off. It came back a couple weeks later and it is wonderful! I went back another time because I had bought a watch somewhere else that needed some links taken out. They did it without charging any extra. The staff also remembered us when we came back. They are extremely nice, helpful, and personable!

Kevin Rider

I order a mother ingraved pendent an was told bye the sales person that I could have it bye Christmas then call to check on my order an,was told that i,wouldnt receive it tell January 5th so I tried to cancel the order only to be told I couldnt tell it came in now Im out 400 an have to try to find a present for my wife just before Christmas I will never buy any other item from this company or any company they a ere tied too an would recommend anyone else to do the same......

Lyle weed

Even though I couldnt get my watch sized (due to its brand) the staff was no less than awesome! I will be back for future purchases. Side note, good luck to them both in nursing school!!

Raymond Burrows

Always friendly service and knowledge staff.

Jonathan Broadwater

Love it