T-Mobile

Category:	Cell Phone Store
Address:	1884 S State Rd, Upper Darby, PA 19082, USA
Phone:	+1 610-626-0294
Site:	t-mobile.com
Rating:	2.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 15

Reviews 14

matthew lawson

update: i stopped in to pay my bill and buy a phone. there were two employees bother helping customers for fifteen minutes, meanwhile a woman had come in waited a few minutes and left after mumbling some profanities. one of the employees (after fifteen minutes) looked over and told me and the other customer that it would be another fifteen to twentyminutes. the ony bright side is that I found the phone I was going to buy on amazon with a screen protector and case, that was still cheaper than just the phone at the store. to this store today to purchase a new phone today. There were two associates working, and both were helping customers. I waited a short while and a manager walked out from the back of the store. he walked by me while I was waiting in line and spoke to the associate, and she told him I waiting for a phone. he said he would bring it right out, and never came back... so I waited and waited and waited some more. Then the other associate finished with his customer and I told him I was waiting for the guy In the back to bring me my phone. He was going to help another customer and I stopped him and asked him to get me my phone and that I didnt want to wait anymore. So he went to go get the phone. I asked why I had to wait and I was told he was the manager and that he was doing something else...WHAT!?!? something else? like not help the people that make his store profitabe... like waste customers time? unbelievable. if you like to be treated badly from the top down this is the place for you... on a side note the customer care associate was super helpful and realy pleasnt.

Fair Critic

There is never enough people working here they are always overcrowded they do not have a payment machine the minimum wait time is usually 30 minutes to 1 hour before you are seen. I would avoid this store at all costs waste of time and money because time is money. Satchell was the guy on the phone who wasnt friendly or courteous. 5pm 11/22/16

Elisabeth Krystele

This location on 69th street has too many customers and not enough workers. Be prepared to wait a long time, no matter what time you get there.If you have time to waste, ok but if not and you have a car go somewhere else.

Mimi Johnson

My favorite location because the people that work here actually know the devices and the service their selling. I feel comfortable going here and leaving with a smile of relief because all my questions are answered.

Chrissie Pie

Very nice people. Explained things very well to us about the difference between upgrading through Jump, & then upgrading without Jump.

Bryan Oliver

Just walked in and the salesperson was very unprofessional. 2/3/17 at 8:30 pm. The one with a hoodie on.

Deepak Sharma

Horrible experience very bad service never go back to this store manager are rude service are rediculous

Paul Michos

Associate added services to my account without my permission, be careful here.

Steeve Duchatelier

Transaction was quite long but staff is friendly and cool...

Ramone Williams

Only two ppl working with overflow of ppl coming in.