Category: | Motorcycle Dealer |
Address: | 1216 Ensign Ave, Pittsburgh, PA 15226, USA |
Phone: | +1 412-431-5878 |
Site: | pittsburghcyclecenter.com |
Rating: | 3.9 |
Working: | 10AM–8PM 10AM–8PM Closed 10AM–8PM 10AM–6PM 9AM–3PM Closed |
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Bill NoLastNames
I have taken my 97 Valkyrie to this dealer for several years now, and they have always done a reasonable job on normal mechanical issues, such as inspections, tire changes, oil changes, etc. However, my most recent experience involved an electrical issue, and they created a serious (and quite obvious) problem, rather than solving my problem. My battery was completely discharged as a result, and consequently I had to purchase a new one. I demonstrated to them that they caused the problem, but they would not accept responsibility, even though I was advised by qualified mechanics that this dealer caused the problem. Since they would not take responsibility, I will not return to this dealer, and recommend that you not trust your bike to them, especially if it involves in any way an electrical issue.
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Lived T
First off, their sales personnel are quite polite and amicable. However my sour experience has been with their service center. Came in to replace a gasket on the stator housing and this snowballed into a heap. They mangled the threads on the housing and said that the entire stator was warped and it couldnt be avoided. Had to pay and exorbitant charge for re-threading as I couldnt ride it in the state they had it in. After all this, when they completed their work, the throttle was slipping (it wasnt before), regulator had faile, the stator was still leaking and I had to back twice to fix the leaky stator (still was leaking). Gave up after a while and went to another garage to seal the stator. Would never ever step foot in their service center again.
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Kelly Davis
The level of service I received surpassed my expectations on all levels. Glenn helped answer all of my questions before buying my 2015 Honda NM4. The bike was made ready prior to my arrival in short order. The no stress sales atmosphere made for an enjoyable experience. Mary assisted with my financing concerns and made the paperwork process painless. After the 172 mile ride home I received an email from Glenn who wanted to make sure I made it home safe and to inquire about the journey. I am very satisfied with the overall experience and the quality of service received.
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A Private User
They over charge for things and youll have to keep bringing your bike back for the same repair down the road or other repairs will pop up when there was nothing wrong before. In the past two years i have brought my bike there and have had nothing but problems with this place. My bike was running with no problem when i brought it there, only for an oil change and since then its been down hill, they rewired my entire bike and now theres nothing but problems with the electrical. DO NOT GO HERE
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Dave NoLastNames
my salesman Glenn is an awesome guy, I bought an all black honda 2012 cbr 1000rr. he found one close and worked with me on my timeframe to get the bike to me without any problems even when i did change the date i wanted to pick it up. Amy was also a great girl that got me through the signing quickly so i could enjoy my new motorcycle. Brenton(sorry if i miss spelled your name) and Kali found the exact mirror finished screen i want on my helmet, and always take care of me.
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Brooks Brooks
Great staff, sales, sevice & parts departments are awesome! They carry a very wide range of clothing, gear & parts & almost always have what you need ready in stock. Thats very hard to find so go here to get your needs filled. Ill always shop here because its very fast & friendly service & you earn rewards for every dollar spent so its very nice to get something back for all your hard earned money you spend. Theyre the best dealer in the area & cant be beat.
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Dan Camesi
Worked with Glen in sales He gave me an upfront price, what my trade would be and what my payments would be. No surprises. Finance was quick to transfer the paperwork. Glen Explained to me the workings of the motorcycle, If I had any questions and I left with a full tank of gas.”
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Daniel Jenkins
Joe [parts] IS THE BEST. Very intelligent and wise when it comes to bikes. He knows his stuff and I trust his judgement. Thank you for all your great service. John [service] is an animal. You want your bike fixed by quality mechanics, look no further!
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Damian Suess
Friendly, helpful, amazing service & turn around time. Its difficult to find a good repair shop sometimes. This is one I gladly keep coming back to every year for inspections or when theres a problem beyond my abilities. Thank you all!
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William Jones
recently purchased a 2015 grom and i gotta say Glenn was one of the nicest sales guys ive met. all the staff is really friendly and helpful. id recommend anyone interested in buying a new bike to give them a call or stop in.
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Mike Manko
“John, Joe and Mary are super people and I couldnt be happier with my experience of buying a pre-owned bike. I would recommend the Pittsburgh Cycle Center to anyone looking for a new ride.”
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Stephen Baden
Flexible appointment times, and fast turnaround for service. Inspection and oil change, done while I had lunch, excellent customer service. Ill be coming back, thanks so much
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Darlene Francis
Very happy with my purchase very happy with my sales person answered all my questions made my purchase a pleasure Thank you again for all your help very well knowledge”
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Aryn Long
I bought boots, a battery, and a trickle charger. My experience was great. I asked a lot of questions and got a lot of answers. Ill definitely be back!
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Diego Matthews
They refuse to service an 07 Husqvarna Te610. I guess an oil change and valve checks are beyond their expertise for huskies...
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Jay Moreau Blues Guitar
Asked for a price. Never responded with one. Guess they have too much business to bother.
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Matt Piazza
They have a good selection of gear and parts. Plenty of stuff on sale, and helpful staff.
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wade bryant
They shop is hard to find and its kind of small and they dont install leds
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JR Clark
Had them mount and spin my tires. Nice enough staff and fair price
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Patrick Williams
Great Ordering, quick turn-around. Recommend online ordering.
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Ben Storm
They go the extra mile to get you in the bike you want