|Category:||Eye Care Center|
|Address:||3135 S Rochester Rd, Rochester Hills, MI 48307, USA|
|Working:||9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed|
The staff and sales people are friendly and helpful. Service was fantastic, we where greeted at the door by our names (wow), and we have been there once before! Also, they are not pushy at all and work with you to get you as close to your price range as possible! We showed up a half hour early and they got us in as soon as we walked through the door, and our glasses where done the next day! I am extremely pleased with this store and would recommend it for anyone on a budget. All the staff where great, but the manager Matt is a master of his craft!
This place has the BEST customer service. I came in late to see Dr. Hubbard and Rachel at the appointment desk got me in right away and made sure I was still able to make it work. The doctor over explained my prescription, which I LOVED because I knew what I was getting myself into. Sam helped me pick out my glasses because there are so many great choices to choose from and then her and Matt helped me to get the best price I could! I highly recommend this place!
My fiancé came to eyeglass world after a terrible experience at americas best. Long story, but dont go there. At eyeglass world they are professional and very helpful. 2 pairs of designer glasses for $260 out the door. Great price for 2 pairs of complete designer glasses! I highly reccomend going there. NOT Americas best! Eyeglass world did what Americas best couldnt. Thank you eyeglass world!
Uninformed staff, who dont comunicate with the doctors. I recieved wrong information. Also my order was backordered. When I was told it would be only 4 days wait, I ended up waiting 2 weeks for an order I was misinformed about, with no call informing me on the wait. Highly dissatisfied and I will be having my scripts transferred to a different facility.
The best place to get eyeglasses. Matt B. assistant manager took great care of me. I never had better experience. A+ customer service. From now on Im buying my eyeglasses and sunglasses ONLY from Eyeglass World in Rochester Hills MI
Highly unorganized. Take all information for appointment 2 weeks before and day of appointment tells they havent verified insurance. Once before they lost form filled out with all sensitive information and had to refill the form.
Matt and Jasmine at this location were amazing! They went above and beyond to help me out and give me what I needed and wanted. I would recommend this location - especially Matt and Jasmine - to anyone who needed glasses!
Staff was very helpful and polite. Got me in and out quickly. Its great to have an eyeglass place that can make you lenses same day. No need to come back in a week like with most eye doctors! Would recommend!
Really friendly staff, great service and AWESOME prices!! Second year getting my glasses from here and am planning on coming back for a third.
These guys are great....