Category: | LASIK Surgeon |
Address: | 20750 Civic Center Dr #300, Southfield, MI 48076, USA |
Phone: | +1 248-354-4570 |
Site: | lasikvisioninstitute.com |
Rating: | 2.7 |
Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 8AM–11PM 8AM–11PM |
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Amy Fogel
When I went for my eligibility appointment I was told I would be receiving Lasik, which has a short recovery time and relatively little discomfort. On my scheduled surgery day, I was told I was not a candidate for Lasik and would be receiving PRK instead, which is much more painful and takes longer to recover, about a week. No one had informed me of this prior to the day of surgery, so my work schedule was not cleared to have 4-5 days off. I had the surgery anyways. The post-operative pain was very bad, I was unable to get out of bed for about two days. I would like a refund on my lifetime assurance plan, because there is no way I will be undergoing this procedure again, but I doubt they will refund me. The actual quality of my sight is good, but the lack of communication by the staff is what upset me.
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Ashley Hollar
I recently visited this facility and was told I was a candidate for PRK. I paid the $100 deposit for surgery and was told if I changed my mind I could get a refund. I followed up with a second Lasik provider who advised me I was not a candidate for PRK either and it would be detrimental to my eyes to have this surgery. I called to cancel my surgery and get my refund. I called back 5 days later to see where my refund was and was told it would be 4-6 weeks for a refund to be issued. That is unacceptable. It was a simple credit card charge. No excuse for it taking 4-6 weeks. Be very wary. I feel like they use high pressure tactics and it is all about the sale. The $299 per eye never happens either.
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Jam Muslim
Great staff hopefully you get to see Yusuf and Dr. Lee, Dr Brusco did my husbands surgery and in less than 24 hours he was able to see better than ever. Very busy make sure to clear your schedule for at least 4-5 hours and to not bring your little ones with you not a lot of seating room the person you bring with you can enjoy lunch at any of the neighboring restaurants while you are being seen.
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Modest Justin
PRK was my only option since I had thick glasses, it takes a bit longer to heal but its ideal if you work with a lot of dust. They kept rescheduling me, it was a bit annoying having to take more time off. But overall its your vision its worth millions to me so Im happy with the results. As far as vision goes it took about 2 to 3 weeks to get near and far vision.
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Elisha Brown
The staff is amazing, everyone has a warming, inviting personality. Dr. Zeldes was great, talked to me during my procedure. Letting me know what was going on the whole time. After my procedure I napped and woke up with 20/20 vision with no pain. My post op appointments were quick but informative. I would highly recommend to any looking to improve their vision.
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Samuel Messer
Very professional and courteous. I am unable to get my surgery due to my own reasons just yet but I am excited I found these folks. Im looking forward to my near future surgery. Also, the lifetime warranty, how could you go wrong.
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Robert Hood
One employee is very rude, plan on spending at least half your day if you have them do any procedure. Two procedures(first LASIK procedure then a redo 6 months later) 4 and 3hr wait, Cant forget the extras.more money
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Karen Godfrey
Dr Zeldes and Dr Lee are great. I never had to wait long for any appointments.
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kk patchala
They dont know the value of time.. be prepared to wait for 4 hrs