Category: | Supermarket |
Address: | 7117 Merrill Rd, Jacksonville, FL 32277, USA |
Phone: | +1 904-744-7983 |
Site: | publix.com |
Rating: | 4.3 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Ashley
I dont usually write reviews but I feel like I need to now. Been going to this Publix for well over a 2 years and within the last few months things have gotten bad. Entire stacks of molding flatbreads, rude deli staff that ignore you to have side conversations that hold up lines, also unaware of how to make a few items on their sandwich list. Fried chicken breading had HUMAN HAIR sticking out all over it ( I have pictures). I was so shocked I called the store and they said itll be handled. Every time I tell a manager they say that, I come back later and its the same people there doing the same things. I have to go further out to grocery shop now.
PH
Philip Hughes
The wife and I have been coming to this Publix ever since it opened several years ago. WE have been to all of the other nearby supermarkets but keep coming back to this one. It is not the largest but they carry everything that we need, Their produce is always fresh and the store is always clean. They have great customer service. Once when we got fried chicken from their deli, it was a bit on the dry side from sitting under the warmer lights for a long time. I mentioned it to the store manager and we were immediately given a receipt for another free. They always help with the groceries. Highly recommended if you live in the area.
HA
Haleigh Courtney
My grandparents and I shop at this Publix on pretty much a daily basis. However, today my grandfather went up there to grab some wings for his lunch and after he got home and got half way through eating them he realized the chicken bones were BLOODY AND THE CHICKEN COMPLETELY RAW!! He now has food poisoning for the second time due to this store undercooking their chicken both times!! Makes me wonder how many other people theyre poisoning! Absolutely ridiculous!
ME
Meghan Alexander
It never fails that the staff here is always kind. Seems happy to help with any questions. I can always find assistance to find items. I have even had a manager offer to call another store (not publix) to help me find Styrofoam pieces for a craft projects. I was just asking because I thought they might have had some product delivered in Styrofoam packing materials. They always go above and beyond what is required of them.
ME
Melodee Acklen
This location is amazing! I shop here often so some of the associates know me and they are so pleasant! The store is "Publix spotless" and everyone is always willing to help. Smiles? Of course! The associates here are always smiling. Oh and not to mention the product is of great quality and I prefer Publix to any other grocery store! A++ for Publix and this location lives up to the Publix reputation.
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Jack Barnes
Publix offers high quality food and produce with top notch service. The deli offers the best possible selection and the lady preparing fried chicken is the ultimate pro. Online ordering is time saving. The pharmacy provides all of our prescription and over the counter medications. We are pleased to have Publix Dames Point nearby.
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Tony Hernandez
This Publix, like all of the ones I have been into, is clean and had a wonderfully helpful staff. Im a bit disappointed by the selection at this location sometimes, as their ethnic offerings are middle-of-the-road. This is my weekly grocery store and Im not changing anytime soon.
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layla Kinder
Outstanding service in the deli. Dianne at store #1177 is the best!!! I will always look for her. I love the jaguars sub and her great customer service made it even better. I dream about how good that sub tastes, lol. Thank you for having associates like Dianne Perry!
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Pirate Chick
Kudos to the sushi chef at this Publix for making great avocado rolls every morning!!! (Would like to know why the sushi chef at Arlington River cannot or will not do the same.) Store personnel and cashiers are also very friendly.
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Toni Markette
I love Publix. It is always clean and the employees are always pleasant. Great produce and meat sections, plus great selection of goods in general. The prices may be higher than Walmart, but then so is the quality.
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Ember Lynne
Great customer service at this location, produce, bakery and deli items are always fresh and available. The cashiers are quick and efficient, would definitely recommend this location to anyone.
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Maria Pons
Todos sus trabajadores son excelentes. Bondadosos, atentos y con muy buena actitud.
JA
JAMES DAVIS
The store is always clean the employees always friendly its just a nice place to spend my money and if you get up front and one of the cashier thinks it was on sale they will check for you
JI
Jim Vick
Super Market at Dames Pointe??? There is a Publix right at Merrill Rd Just after you cross over the Dames Pointe Bridge, However, This is not that store. Not the best locator description.
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A Private User
Very courteous & very helpful, willing to go the extra mile to correct an insurance coverage error I previously had. Also willing to search 4 my daughters ins info over the phone!!!
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Gwendolyn Green
I enjoy my visits to Publix because the Employees are friendly and helpful all the time, prices are reasonable, the stores are clean and the products are usually plentiful.
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Greg Mace
Stopped at Publix the people were very helpful at the liquor store Ray help me explain the wine that I was asking about one of the best stores Ive ever been
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Denny Hilliard
This has to be the nicest, clean-est, full of polite-est employees store Ive ever been in. Yeah,...ill pay a few cents more. The trade off is WELL worth it
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Cristian Crivineanu
This store never fails me. I stay with four stars because is hard to find fresh flowers on Sunday, other then that Im smiling every time when I walk in.
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Donna Palmieri
Been shopping here for years. Always very clean and well stocked. Employees are very informative and Friendly!They go out of their way to help you.
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William Lee
Friendly people, and the store is clean, albeit a bit old. I have always managed to find what I was looking for. - A very happy Publix customer
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George Haddad
The most enjoyable shopping experience.. Employees really care about the customers and make sure they have everything they need before leaving.
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Chris Currin
A real pleasure to shop here. The friendliest staff that treats you like family. Always clean and fairly priced.
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Tony Aponte
I wont be coming back to this Publix to get lunch. Not efficient enough if youve got only 30 minutes for lunch.
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Wendy Wilson
Publix is a very nice store..always great friendly service...i would work for them if they would have me
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Sunny L
Big store. The sandwiches made to order in deli are the best! Nice big variety of veggies, organic too.
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Deborah Wiley-Patel
Employees are always willing to help no matter how busy they are. The Pharmacist and staff are AWESOME!
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Lisette Rivera
Se encuentra de todo. Precios muy altos
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Kimberly Acker
I enjoy shopping at Publix and getting my meds from them. I also like the store because its clean.
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Nicole Clark
Publix is always amazing. Especially the service here at this location. But their prices tho........
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Lindsay Fernandez
Typical Publix. Good subs, delicious chicken, nice people, and a large selection of grocery items.
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Kellie Williams
Good customer service sub maker inexperienced fast checkout fresh fresh fresh produce n yummy sushi
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Preston Johnston
Clean and well lit atmosphere. Always come with their sales bill. Helps ten fold when shopping.
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Richard Smith
its Publix (where shopping is a pleasure) excellent service all around the whole store
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Norman Pardue
Very great the most dealing was with Customer service and they took that over the top.
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Sharoll Bailey
The pharmacy department rates ar more than a 5. Very efficient, nice, kind & happy.
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Tamara Smith
They are very friendly and attentive to my needs. Dont have a copier machine.