|Category:||Eye Care Center|
|Address:||1 Highland Ave #3b, Malden, MA 02148, USA|
|Working:||10AM–7PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 9AM–5PM Closed|
I was 15 mins early filled out my paperwork . Just in time , while waiting The optician sees Im next and takes a women before me ! Hes now 20 mins late for appointment and the women who cut me was a walk in . Total disregard for peoples time . To make everything worse I had to wait another 30 mins to pay when all I wanted was to give them my new frames and go . Initially I thought only one person could take me as she was taking another couple . Sure fine . Then after 30 mins.Dave comes and says oh thanks for your patience how can I help you . Pal you havent been doing anything for 30 mins and now you ask to help . These people are lazy and just completely disrespectful with customers time . Run away ! Wont ever be coming back . Im amazed this place is still open with customer service like this .
Lost my job and couldnt attend the follow up contact appointment, just got off the phone with the woman at the front desk who wanted to charge me for a completely new appointment, even though my prescription is still valid... Shady and underhanded. Wont be returning, and I wouldnt recommend it.