Category: | Motorcycle Parts Store |
Address: | 3137 Gateway St, Springfield, OR 97477, USA |
Phone: | +1 541-747-1575 |
Site: | cyclegear.com |
Rating: | 4.4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–8PM 9AM–6PM 10AM–5PM |
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Emma F.
Avoid at all costs. Store brand (Bilt) is not safe to wear. Buy at your own risk, if you go down youll wish you had shopped around. The only reason I ever shopped here was their "no hassle return policy" but it turns out you can only return something if you havent used it (not even once to try it out). Hows that no hassle? Thats a strict return policy! Some of the employees will tell you its cool to ride with the gear and return if you dont like, especially with their other store brand, Sedici. I repeat, that great return policy is the ONLY REASON they ever got my business. Dont trust it though; we were told we didnt need box or tags to return $200 brand new boots, and that we could exchange year-old Sedici jacket and pants for smaller size (one of the employees told us shed cut up the old Sedici stuff and toss it out after, store policy!). When we tried to return the boots, manager said no, regardless of what other employees promised. So in the end, we were lied to; they can keep the $200, Ill spend my $1000+ on new gear and parts somewhere else. Quality and satisfaction are no guarantee at Cycle Gear.
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Henrick Feckles
friendly employees who know a lot about motorcycles. Fair prices too. I couldnt find a pair of boots that I liked tho, but the selection of gloves and miscellaneous gear/oils/turn signals/nuts and bolts is very good. The guy and gal working there spent 15 minutes helping me find the right nut washer and bolt for my rear view mirror and helping me attach them.
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Mark Hunter
The staff here is very helpful and knowledgeable. They helped me out of a real jam with a rear tire when I was 500 miles from home on Fathers Day Sunday. They had what was needed and got me in and out with a new rear tire for my BMW in about an hour. Great job, great guys! Thanks!
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Casey Woodruff
Good selection, helpful staff. Not as MUCH of a selection as an outlet but they have everything you need, just might not have the very specific coat you saw on their website, in which case if it matters to me ill ask them to ship it.
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Yeager St John
Great folks who are pretty knowledgeable. Fun monthly events. Wish they carried a bit more diversity - mostly geared towards street and cruiser. A little dirt thrown in, but very little dual sport or ADVrider type stuff.
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Iman Zabet
One of the best cycle gear under its great manager. They have refunded the wrong order completely and support a lot while I was traveling through Eugene with my motorcycle. Thanks and Merry Christmas
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Colleen Shirley
Extremely helpful as always. Laid back atmosphere. Just bought a new pair of riding boots and some pants. The salesman bright me different sizes and styles to my dressing room to try on.
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Lance Otoole
Good gear. Some of the people who work there are super lazy and dont want to help you out. Forget about getting you tire changed. Take it somewhere that get it done an a hour
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Jeff Carr
Gabe was excellent, and the store was well stocked with the stuff we needed. By fat the best place for cycle gear in the Eugene Area,
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r b
I came in to shop helmets, Ryan was helpful and knowledgeable on the products they had. He was was also patient and not at all pushy.
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Rhett Karr
Friendly, knowledgeable staff, good gear, great selection, great prices. They have been able to order anything the store didnt have.
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Clint Kordon
Great store with friendly staff! Everyone is super patient and willing to take the time to explain things.
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A Private User
Nice store but make sure u know your parts and exactly what u need because the staff dont
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kameron842
All very helpful people sometimes I go just to talk and ask questions always a good time
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Jacob Elliott
Extremely friendly. And very knowledgeable, and patient. Pretty damn good prices too.
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John Hamburg
Always helpful and the know what they are doing!!!!
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Axel Anders
Friendly service and good selection of gear.
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Cynthia Taylor
Great help and prices
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Kristin Soares
Helpful friendly staff