Category: | Motorcycle Dealer |
Address: | 2891 W 11th Ave, Eugene, OR 97402, USA |
Phone: | +1 541-338-0269 |
Site: | emcwor.com |
Rating: | 4.4 |
Working: | Closed 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–4PM Closed |
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Kris Jacobson
I walked into the Eugene BMW shop after a 20+ year hiatus from motorcycle riding. I didnt know anything about modern motorcycles or how they had changed over the years. Scott Russel spent a great deal of time with me, asking questions and getting a feel for what kind of riding I was going to do. He never pressured me, nor did he act like I was wasting his time. Needless to say, a few weeks later, I rode away from the shop on a new-to-me BMW motorcycle. That was about five years ago and many, many miles have passed since. Im now the owner of three BMW motorcycles (2007 F650 GS, 2005 R1200RT and a 1972 R75/5 toaster) and Im really grateful for Scotts help five years ago.
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Tom Alexander
I recently purchased a used R1200RT from European Motorcycles of Western Oregon and had a wonderful experience. Mickey York handled the sale. Mickey was professional, courteous, responsive, knowledgeable and best of all, he did an excellent job of representing me, the customer. Most sales people that I run into are incompetent, lazy and shady. They often know less about the product they are selling than I do. Not the case for Mickey and the EMoWO staff. My only complaint is that I wish I lived closer to the store.
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Brandon G
Not accommodating. Needed emissions system part (still under warranty) offered to pre-pay for part, in hopes to only visit dealer once. Not receptive to order requested part prior to service order. Does not stock common/ high wear parts( my part needed FIT Half the Brand line up for a 8 year period!).If I was not knowledgeable in EFI theory and practice....probably would be fine! If your favorite answer is no you will love this place. I will just drive past them to get my bike worked on somewhere else. Just my 2 cents.
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A Private User
Ive purchased a Ducati and had it, along with a previously owned BMW, serviced by European Motorcycles of Western Oregon, including the ordering and installation of a collection of exotic parts. Ive never heard a single complaint from the numerous customers Ive encountered while there and have found the entire organization to be courteous, knowledgeable and at all times professional. I do not hesitate to recommend them to anyone interested in motorcycles.
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Donald Bowerman
Subpar service and customer care. 4 service visits resulted in 8 times taking my bike there because they could never get the service done right the first time. I will never go anywhere near there again. Level 1 service tech is the best for Ducati. Save yourself time and money and go to Portland and visit MotoCorsa where their Master Ducati techs will get it done right the first time.
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Jeff Nootenboom
These guys are great!! Stopped in for a new face shield and they were so very helpful, even exchanging a part for me that I had ordered incorrectly from a different shop. I needed a small part to hold the shield in place and he came up with one. We installed it and it was no charge. Gotta love true motorcycle people
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tomrotem1
they are as skilled as any other average mechanics yet charge twice as much. Parts and labor are unreasonably expensive. Service was good and most of the people are nice, but the prices are not.
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A Private User
Great folks. I was on a 6,700 mile ride a few years ago and stopped in because my tires were totally worn out. They got me in and installed new ones and were really nice and reasonable.
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David Kuhn
I rode up while on a cross country trip needing some repairs and they got me in within an hour... I see some "poor service" feedback here - well Id have to disagree.
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Dan Grieser
Very good service with friendly knowledgeable technicians willing to provide analysis and detail for my personal roadside expertise. Highly recommend.
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Tante Aguinaldo
I will recommend to a potential customer. However, the staff needs to response right away. I noticed that no receptionist when I came it to be greeted.
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Uwe Gilles
Friendly staff, great selection. Wish I had more money. Helped me with tires and parts for my old bikes wish I could get one more (GS)
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Matt Sutten
Walked in to purchase a new motorcycle and nobody bothered to come over and help me, so I left. Their loss of a $20,000+ sale.
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Monte Young
Great group of people, I highly recommend this company.
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Sonji Comey
Best bikes and best service. Quality is what its about
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Bryan Hader
Great people, awesome bikes! Love my BMW S1000RR!
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Chad Barczak
Great service and sales staff, highly recommend!
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Chris Nelson
Friendly and helpful staff.