Kroger

Reviews 10

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Tedi Rau

I go to Kroger at least once a week sometimes twice. I do my personal grocery shopping there as well as purchase sodas, snacks for our office store. Every week I collect the money, roll the change usually one to two rolls of quarters and I pay for the purchase of those items with that money. I have been doing this for over a year without incident. Today, After spending $90.79 for my personal groceries we proceeded to my next purchase for the office store items. When I start to pay with the money I gather from our office store the cashier informs me he cant accept my rolled quarters as there could be one quarter on the top and one on the bottom and no money in between. Basically saying I look dishonest. I told him I do this every week, I dont understand the problem, he says he cant take them. So, I proceeded to bust the roll open and count them out and he tells me he cant take over $5.00 in quarters in a purchase. I said you have to be kidding me. This is legal tender and I am sure if Kroger does not want my money I could shop at Walmart. He calls the manager who says we will take it "this time" REALLY? I do this every week without incident, what happened? and where is the sign stating how much change you are allowed to pay with? Rolled, unrolled? The female manager there, the brunette that always looks like she has a mouth full of something seriously distasteful was on duty today. She always looks unhappy and is not very helpful every time I have been in the store. (Figure since I am going to write a review I will include that as I never would have written one without the incident today) At any rate, I am extremely upset at the simple fact of basically being called dishonest when attempting to pay with a roll of quarters which I have done for well over a year at that location. And just to note...I was only paying with one roll of quarters and $40.00 one dollar bills and 2 nickels as there was .10, so I wasnt paying with a bag of change... Customer lost here and I urge others to pay in change just to see what response you get. I give ZERO stars but had to give it one in order to post.

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Rachael Snyder

The western union in this store is a absolute joke! These people dont know what they are doing so much that I left without sending the money I intended to send. further more they converse amoungst each other and to other staff members about their personal lifes or work relationships that should be private in front of the customers. Stopping helping me for several minutes to chat with a employee about someone you work with who took a break 2 hours into their shift is extremely unprofessional!!!! Quit telling people how understaffed you are and telling customers your stressed I heard 5 employees mention how understaffed they were. Unprofessional. That is your place of work a franchise non the less no matter how many employees you have you should be representing your store and management. positively always. There is no excuse. The customers just want a happy fast quick polite service not to hear your complaints about your work environment which make you sound unprofessional rude and trashy. Your supposed to be a team and build each other up. Looks like a bunch of teenagers running the place. Id also like to add last week i was refused the purchase of SPARKLERS because my id was expired! Just because my id needs to be renewed has nothing to do with my age obviously I am still 24 years old and its SPARKLERS!!! ALSO ALSO whenever you buy strawberries from this store the bottom ones are always mushy or moldy!!! I cant stand this store I am not going back!!! Rant over!!!!!!!!

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JAZMYNE DP

Since this Kroger location has removed many employees from management and hired new employees for upper management and department managers the vibe of the store has my better positive feel. This store has decreased amount of brand selections.The Meat Department, well lets say I watched many customers walk away without the cut/cuts they were looking for. I myself was in a time crunch and going to another store for meat was not on my list so I improvised.The selections are few, especially in beef. I also question how sanitary the meat and seafood area is due to the odor. The odor is not as strong as it was, for halfway back through the store the odor was nauseating.I voiced this to upper management and was told they would work on it. Well it has decreased,now the odor is only in closer proximity to the meat/seafood department.New software has been added on the registers.This did make the paying with card with chip more easier, this is great.

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Michelle Kayanda

My husband, as sweet as he is, cant find his head from a HOLE in the ground. However; Superwoman to the rescue, **SAM** {whom doesnt even work for Kroger} came to my husband side ,& rescued a memorable dinner courtesy of my friendly NEIGHBORHOOD Kroger, featuring "SAM" & "Jeffrey Smith" (customer for Life). Sam help us located all we needed to create a feast MEAL of all meals: a MEAL one could only dream of. FEATURING: Spaghetti, Fish, Coleslaw, Garlic toast, . Sweet tea & that good old Kroger dessert to top off dinner. Thank you Sam, & Kroger, we forevermore loyal & greatfull for Superior Quality Service, its the gift worth giving. Past it on. Be BLESSED. Mr & Mrs. Jeffrey Smith Forever loyal Kroger Customers

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Joshua Peck

This used to be our favorite grocery store. It has gone down hill fast since the new Kroger opened. We went in at 10 pm to get groceries only to find out after filling our cart that there was no clerk to check us out and we would have to use self-check. Wouldnt have been too much of a big deal if there had not been 20 other people with the same problem and one lone woman to deal with the constant "we have notified an attendant to help you" every time you scan something. She said they let the other cashiers all go home at 10pm and she was all that was left. That is totally unacceptable and there was no manager to be seen.

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Nadine Silcox

I dont the pharmacy my prescriptions are never ready in a timely manner just today I got a confirmation I was called in at 8:30am so I called them and told them Id be by to pick it up at 11:30 they say ok no problem I get here at 11:40am and its not really another 20min.

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John Outler

Its Kroger. In the country. They have groceries... and other stuff. I shop there because its close. Well, "country" close. Otherwise Id go to non-country Publix, or the DeKalb Farmers Market. God I miss that place. As Krogers go, this one doesnt suck.

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Alexa Villarreal

So does this store close at 1am or at 10pm because i just walked in and the old lady at self check out was like we are about to close. She always seems to look at me with a nasty face i figured cause im Hispanic . Obviously Kroger doesnt want my money.

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Melissa Allen

This store is not organized and is typically unclean. They have been going through a renovation for quite some time so there are construction sections everywhere. Its worth the extra 15 min to go to the new Kroger or up to publix.

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Paul Stanley

I go here all the time so Im probably not an objective reviewer. It is huge so there is no quick trip here. Milk and bread are separated by 100 yards or more. Nice staff. Pretty new and clean.

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