|Category:||Used Car Dealer|
|Address:||10680 SW Canyon Rd, Beaverton, OR 97005, USA|
|Working:||8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–8PM 8:30AM–8PM 9AM–7PM|
Anna Mae Bell
AVOID AT ALL COSTS. The good news is that after a purchasing a Honda Fit from BCC, I can say that I absolutely love the car itself, and look forward to driving it for years to come. Im also beyond pleased with the financing I arranged with Umpqua bank, who have been so great to work with. Admittedly, I was sick of used car shopping and wanted to hurry up and get it over with. I worked with Hollie Nimmo at BCC, who was friendly enough and as a female shopper, it was refreshing to work with a saleswoman. She showed me the Fit, and after having a third party inspect it, I came back to buy it the next day. (Note: BCC had no idea that the coolant was dangerously low, so do NOT trust their vehicle inspection process. They use Meineke... enough said.) Hollie tried to tell me that because I was a first time buyer, if I financed with them I was looking at a 10-15% interest rate. What a joke! I was easily able to secure 3% with my bank. Once she realized I was financing with the bank, she seemed to lose interest in the sale and just wanted to get me out the door. She did managed to trick me into buying a completely unnecessary $300 "theft protection plan," so watch out for that. I paid to have BCC take care of the registration process, and it was a nightmare through and through. I called about a week before my trip permit was up to check in, I was told the DMV "misplaced my odometer statement, but recently found it." A week later when I hadnt heard from them, a different employee told me that they never received an emissions test report from me... which I had submitted to them a day after buying the car. Thankfully I kept a copy before giving them the original, because it sounds like otherwise I wouldve had to get the testing done again. I had to call to follow up several times after being promised an update that never came. One employee named Jeremy was especially rude, and told me "I could keep calling all I want, the answer will be the same." I finally ended up getting plates on the day my trip permit expired - more than 3 months after buying the car. Surprise! Today, I received notice from my insurance company that the VIN number on my registration paperwork doesnt match what they have on file. When I called the dealership to ask what could have happened there, Hollie basically told me "I have no idea, Im not the DMV." She didnt seem to have any interest in finding out what happened, or apologizing to me as her customer. Just dont do it! Love my car, wish I had bought it literally anywhere else.
I had the worst car shopping experience I have ever had at this dealership. They were rude attempted to insult my intelligence when I asked if they had what I wanted. I had a very specific set of requirements for the car I was looking for and the price range I wanted to pay. They were unable to meet these criteria and they should’ve just said that and told me to have a nice day. Instead they insisted that what I was asking for was unfindable and that anything found in that price range from another dealer or private party would have a branded title. This isn’t even remotely true I’ve found plenty of vehicles from private parties on craigslist for that price range with unbranded titles. I go to dealerships because normally they can more easily provide me with the Carfax and the history of the vehicle at no cost to me. When I buy from a private party I have to do more of my own research and/or work out an inspection visit to mechanic which costs extra time and money. I also found a number of vehicles from dealers in that same range that had unbranded titles after my visit to Beaverton Car Company. I would highly suggest skipping this unprofessional company’s lot and move on to better choices. I had good experiences at Carr Auto Group, Bob Lanphere’s Beaverton Honda, Dave’s Economy Auto Center, Royal Moore Auto group, Beaverton Hyundai, and the two best experiences were at Powell Motors Inc. & Kuni Lexus of Portland. Update: While doing a little more research on Beaverton Car Company I noticed they had the same address as Berg Car Company. Judging by the reviews on yelp & google and my experience posted above I’m guessing these guys just changed their name to get away from the bad reviews. Update 2: I received an e-mail the owner/president of Beaverton Car Company and he has apologized for his staff’s interaction with me, and he informed me they have thoroughly discussed with his staff on how to better handle situations with customers looking for specific requirements. The owner also informed me he would be more than happy to work with me directly to find a vehicle. The owner also informed me they are in no way associated with Berg Car Company other than they are renting their current location from them. So please disregard my first update suggesting a name change. Due to the above response I’m upgrading my rating to 3 stars and if I pursue a vehicle purchase from Beaverton Car Company assuming it goes well I will upgrade my rating further.
My experience was outstanding! Brandon was great and very patient, no pressure at all. The whole experience took only 1.5 hours start to finish! They made every effort to get me the deal I needed and the manager was super! If I could give 6 stars, I would. Here is an excerpt from an email I sent a few days ago... ************************************************** What a dream car the C300 is for the budget minded yet discerning owner who values Quality as well. I have had BMW, Acura & a variety of mid-high end luxury automobiles I recently purchased a 2008 Mercedes C300. Really nice & immaculate inside and out. 2nd owner, 80K miles, no Car Fax issues. Rates 9.2 stars / 10.0 with 310 consumer reviews. I know - seems like I am bragging but what the hey - I needed a decent car for the drive to wherever I end up working and this will be my last major auto purchase (Lottery..?). Hey Brandon - my Man ! I have traveled TriMet (Portland, OR) for 18 months and though I have it down, it still takes a bit of time when considering the total transit commute each way to distant locations. Projected Mileage is 18/26 and gas is cheap so far. This way I can go to Milwaukee, Wilsonville or Vancouver if needed; not so easy today. I could have bought a 2002-2004 era Acura or BMW for around $6-8K (150K miles + future repair costs) but I thought the MB was a better long term buy. It has all the excellent & newer safety features: ABS, 8 air bags, traction control..all the other TLAs, 12 speaker, 450 watt, 7.1 stereo, 3.0 L V6 with 230 HP, 4 door sedan, NAV, comfort or sport suspension options, 7 speed automatic with paddle shifting, etc. Plus it is Fuel Injection; no moving parts (Turbo, Supercharger) to contend with. JUST an FYI - Tried a 2002 MB 2.4 Supercharger 2 DR Coupe - holy crap! as a former friend would say! F14 Tomcat acceleration - JEEZ! Puts your head back in the seat.... Like having a Ferrari - where are you going to use it?!! I could see a $5K repair bill in the future easily. NOPE Fun but certainly not practical. The C300 Still has the new car smell too after all these years Just a nice decent powerful 4 door sedan with great get up and go when needed. Better than the 1978 BMW 733 I used to have in the 80-90s. Tom W Hillsboro, OR