Kay Jewelers

Category:	Jewelry Store
Address:	5043 Tuttle Crossing Blvd Space #165, Dublin, OH 43016, USA
Phone:	+1 614-718-1234
Site:	stores.kay.com
Rating:	1.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 7

Reviews 9

Samuel Johnson

Bonnie, the store employee, was a complete liar. She told me that the 20% off bridal items ended that day. When I talked to another employee at that store, he said the 20% off lasted all month! Bonnie also told he that I was not allowed to take a picture of the tag number on a wedding ring I liked. She made up some fake story about how people are ripping off the store by taking pictures of the rings tag number, putting it on their own rings. and changing the prices...WHAT!? When I talked to another employee when I went back later that day, he had no problem with letting my take a picture of the rings tag number. Basically, Bonnie was a complete liar and I hope this review makes its way to the store manager, or corporate HQ!

Alex Hileman

Went in with my girlfriend to get a ring for her. The customer service was good, the girl that helped us was very nice and helpful. Every other aspect of it sucked! They told us the ring would be there in exactly two weeks, even though they told us one week for my ring, which I already recieved. It is now the third week and it still has not came in! Very unhappy with the whole situation and will not take my business back to this store or any of their other stores again.

kaitlin Jones

Walked in to try and retrieve a proof of purchase, older woman that I spoke to was very rude and did not even help in pointing me in the right direction. Ended up calling another store that was more helpful and gave me the number of customer service. Perhaps if the woman in the Tuttle store knew the person that gifted me this ring was deceased she would have been a little more compassionate but I suppose Ill just never go in or recommend this store again.

Linda Genesky

My late husband and I have dealt with Bonnie at Tuttle for at least 9 years and she is always helpful and pleasant in suggesting new purchases and any additional work I need on re-sizing or repair on previously bought jewelry. She is not pushy and hurried in providing help as some of the other jewelers in that store have been. Linda Genesky

Aneesha Poole

Very poor customer service my girlfriend got me a ring from this location and my stone fell out when we first went in to get it fixed we payed 80$ now the diamond has fell out for the second time and one of the representatives said they would call in and get me another no problem its been a month and still no ring

Mr Lahey

Took 14 days to have wedding ring that husband bought me sized and welded and then once I finally picked it up today it has the band welded on crooked.. so have to go back, may just try to return ring since they dont deserve the money for not caring to fix an obvious mistake, literally half a centimeter crooked

Meghan Dench

Feel bad for giving them such a bad score because in the past Ive recieved great service. BUT... Bonnie was *AWFUL*. Shes an older lady there. Wait a few minutes for someone else to be available or you are volunteering yourself for a degrading, unhelpful, very disappointing interaction.

Scott Peachey

Former JB Robinson customer that was forced to go to Kay after the merger. The customer service just isnt close to what I had before at JBR. Kay could be great, but they seem more interested in upselling me, rather than treating me like a customer.

ragin haverfield

I got a ring there had it size smaller... it took two weeks it came back burnt and diamonds were falling out so they got me a new ring had it sized same thing happen now its going on two months in my girlfriend does not have a ring yet