Category: | Bicycle Repair Shop |
Address: | 1050 Bedford Ave, Brooklyn, NY 11205, USA |
Phone: | +1 718-247-7347 |
Site: | bikeslug.com |
Rating: | 4.5 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 10AM–6PM 10AM–6PM |
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Ryan Seideman
This place is in my opinion the definition of a bike shop in a stereotypical sense. Which is really awesome, they are all bike enthusiasts, and seem to have the "bike-messenger". "bike addict" look and feel to them. They specialize primarily in repairs, service and accessories. They do have bikes to sell but it is not diverse, it is more geared to real bike enthusiasts. I havent road a bike in 15 years and told them I want a crappy fixie. They told me they dont sell crap bikes. However, they gave me their number and email address and offered to review any bikes I came across to determine how they stack up. While I was there I watched them service 6 customers. 1 was buying a bike. 2 were getting accessories, 2 were having tires replaced, and 1 was basically having their entire bike rebuilt. The prices i overheard for service was very fair for the neighborhood. I will be taking a bike I buy tomorrow to them to get it checked out.
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Daniel Boardman
Wouldnt let me leave bike for service. Instead I had to wait while the guy rushed and did a careless job. Turns out the diagnosis on my flat tire was wrong, and he missed a piece of glass. Of course I had another flat immediately - the shop ended up charging me twice for the parts and labor! At that point it was hard to argue because I was already so late for work. Total lack of care for customer perspective. Id been to other bike shops in the hood before, so it was a disappointment when Bike Slug was worse in every way. Maybe its gotten better since my last visit - I was too angry to review right away. But if Bike Slug is still charging the highest prices around, and only hiring young white males, then stay away. All hype, no substance, lousy experience.
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Tahni Candelaria
first of all, i know zero about bikes. and i mean zero. so wheeling my bike with a flat tire into this place, i had no idea what to expect. i have to say i was pleasantly surprised. alex was so incredibly friendly, told me the best options for my tires- not what would give him the most money or most work. he also answered all my questions without judging my very apparent lack of knowledge. a few other people came in while he was fixing my bike and he was friendly with them as well and offered to order parts and do whatever he could to help them. i also thought his prices were really reasonable, and again, he isnt out to just make money but genuinely wants to help people make the best decisions for themselves and their bikes. give him your business. :)
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Paul-Simon Djite
A PSA to my fellow cyclists: I went in for a new bike chain. They ordered, replaced and charged me for what they said was a new chain. A couple weeks later my chainring starts making a terrible click, click, click sound as my right crank arm goes from 1 oclock to 5 o clock. I went to another bike store for a second opinion and they told me the chain I had was completely worn out and that wherever I got it had obviously put an old chain on and kept the new chain for themselves. This isnt the first time I had a problem at Bike Slug. The last time I let it go cause the owner Alex is a genuinely cool and nice guy but he has some dishonest people working for him. Please be mindful when planning to leave your bike.
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Chris Ball
These guys really want to get you on the road... or back on the road and out of the shop, and thats a good thing! They are no-nonsense repairmen that know what you need even if you dont know what you need. Whether you know bikes inside and out, or are just getting into riding, these guys treat everyone with respect and give the best personal service around. This shop knows what it means to bike in BK.
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Andrew Ponte
If youre looking to customize your bike, get new gear, fix something crucial while youre on the fly, or start from scratch - these highly competent and efficient guys will hook you up. And while other Brooklyn spots d*mn near rob you blind just for walking in with a flat, Bike Slug is more concerned with satisfied customers than costly repeat business.
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Andrea Whitten
Nice guys, after a little while. I felt a little stupid when I first walked in because they let me fumble around with my two bikes, and novice questions... but once we broke the ice it was less awkward. Over all they were helpful, and very reasonable in price. I just needed simple thing, and they were able to accommodate me right away without hassle.
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Sullivan Gardner
They have a sign out front that says "pop wheeleez not tires" which is ironic considering Ive come here on two separate occasions to get a rear flat fixed, and BOTH TIMES they have not seated my tire properly; causing it to pop & go flat again in a matter of hours. I will not be coming back.
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Mary Notari
Super nice! Its a relief to have a bike shop nearby. Came in to make sure brakes and wheels were okay and dude made few adjustments no charge. Was even very free with advice when I asked of a place that sold used bikes and what he thought I could get for mine.
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Christopher Kim
Just spoke with a gentleman on the phone about the questions and reservations I had about a potential bicycle purchase. Extremely friendly, helpful, and knowledgeable. I will be going there for my bicycle necessities.
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Nicholas Graham Platt
Bought an inner tube for my bike here and the staff was very friendly and helpful in letting me fix it I recommend coming here for all your bike needs although you could probably buy an inner tube online for cheaper.
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dzina L
Ive been here several times, and the staff always gives you this nasty attitude that you just want to turn around and never come back. Never coming back again, and I dont recommend this place to anyone.
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Neal Carlson
My favorite bike shop in Brooklyn. Every time Ive come in, the staff has been so helpful and friendly. I have a bike shop around the corner from my place, but I ride 30 minutes just to go to Bike Slug!
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Erika Grijalva
This is my go-to bike shop. I usually get my bike tuned for races here. Alex, the owner, is amazing and very helpful. There is a good assortment of biking accessories and they also take cards.
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A Private User
I will agree with previous comment ... its nice to have bike shop nearby. Alex is very helpful person ... by his recommendation we were able to fix our tandems bottom bracket thread.
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Sebastián Rojas
I was nearby with a flat tire and even if they were there they didnt wanted to sell me a $4 bike tube because the register was closed. Thank you for the 45 min walk home, folks.
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Zoe Long
Great service,always fast and very affordable. High quality repairs,friendly and knowledgable staff and always get me in and out in 20 mins or less as a walk in. Thanks guys!
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A Private User
What a pleasant surprise to find a bike shop just around the corner from us! They patched up my bike tire very quickly and we were on our way in no time. Thanks Bike Slug!
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Andrew Nigrosh
They take days to fix flat tires. Its a tiny shop with knowledgeable staff yet they cant seem to service bikes quickly. Any job there ends up taking about 3-7 days.
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Evan S
Fantastic spot! These guys are really helpful and take the time to answer all your questions. I bought my lock here instead of the 1st 4 shops I went to.