East End Bicycles

Category:	Used Bicycle Shop
Address:	2873 Montauk Hwy, Brookhaven, NY 11719, USA
Phone:	+1 631-399-7390
Site:	eastendbikes.com
Rating:	3.3
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM 11AM–3PM

Location

Photos 15

Reviews 14

latinatech3

I have purchased a couple of bikes over the years and honestly I think they are way overpriced but I wanted to patron the local small business. The last bike I bought there was over $500 dollars and the tube burst the next day.Then I started to examine the bike more closely and the tire threads were worn. When I bought it back, he wanted to change me for a new tube and labor. I told Ron I was dissatisfied and they did nothing for me. I paid to have it replaced. fast forward again same bike... My son bought his bike in for a flat. He wasnt given an estimate and told to come back in an hour. We came back and he changed us $9 for the tube and $16 for the labor plus tax. I can get a car flat fixed for $20. I said I felt it was a lot and how I remember my mom used to change tubes on our bikes all time, He said "well maybe you should have your mom change it." The owner is the nastiest old man and his son is just as nasty. No more! I tried, the worst customer service. I always feel like I am getting ripped off! I will drive out of town.

Balsamo NewYork

***Google Verified Purchase**** Outstanding service! Was looking to get a new mountain bike and visited a few places before making a final decision. I could have saved a lot of time an aggravation had I gone to East End first. The other places were trying to put me into what they were trying to get rid of, regardless of size or color I was feeling their pressure.. East End had a totally different approach, the owner brought me outside with a few different size bikes and explained the pros and cons of each, he even talked me out of a more expensive purchase because he knew I wouldnt be riding so rough and showed me a better alternative to suit my needs.. I settled on a New Trek Marlin 6 that he cleaned and made sure was perfect before I left, he included some quick tips and the official Trek manual with CD.. I wouldnt go anywhere else for a bike purchase.. Great experience...

A Private User

The guy in an idiot there, assume the owner. I ordered a part and 4 weeks later still was waiting for it. He has never called me, so i called and asked my money back. He gave my money back without saying anything and did not refund the tax. He said came back next monday, plus i have more issues with this horrible shop. I never in my live experiensed such a dishonest and bad attitude.They pushed me over the edge. I regret the time when in entered that shop. He sold me a tire 75$ more and had refused to honor the warranty on my Trek bicycle to. I contacted Trek and they pointing finger on him to. Do not go this shop, saves you money and an awful attitude he has.

Robert Davis

I always prefer to try and frequent local business in my community first. This is my second bike purchase from East End in the past 2 years. They are local, the owner is extremely knowledgeable and friendly and trys his best to make recommendations that work for you and not for him. They have a great selection and great customer service. Could I have found both of my bike purchases slightly cheaper someplace else? Maybe, but I would not have received the same level of customer service I am sure.

Jeff Reed

Dan is one of the nicest and upfront guys in the business. We moved over an hour away and still go to only him for all our outdoor needs. He will make everything perfect for you and your family. I saw one review that said that some of the bikes are overpriced. You need to see the prices out East! 30 to 60% more without any service. Everything is extremely fair! We love this bike place and we love the friendly service. What a great asset to the Greater Long Island Community!

Dan H

Dan knows his bikes. I mostly go for parts tools and repairs, but I just bought a beech cruiser for my wife with a baby seat. Were very happy with it. I also bought my first BMX bike from him 21 years ago when he had the Mongoose store in Shirley. A 1996 Mongoose Menace. He is still doing a great job. Support your local Bike shop.

Kelsey Hart

Horrible experience went in to get to two flats fixed ended up sending 46 dollars for "labor fees" on two tubes. The guy told me it would be ready in an hour then 2 hours went by and I had to call to see if its done. He answered the phone and said "oh yeah its ready." Never going back here I rather just fix it my self next time.

A Private User

These jerks promised a bike that they didnt even have in stock. Also they said they would send me my bike with 2 day shipping. IT HAS BEEN 2 WEEKS AND IT STILL ISNT HERE!!!!!!!!

A Private User

I went today to pick up my bike and the man working there was glad to help me and made sure that my bike was clean and fit me.

Kev Dev

Only wants to do quick cheap repairs. Not a store for a regular cyclist.

Nick Marsicano

Do not go here if you expect fair prices and good service

Mike Fragola

No service and way to expensive

Charlie Novotny

Excellent bike store !!!

King DraX

Great