Category: | Used Car Dealer |
Address: | 5701 W Spring Mountain Rd, Las Vegas, NV 89146, USA |
Phone: | +1 702-489-8050 |
Site: | lvcarswest.com |
Rating: | 4.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed |
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JACK BAUMWOLL
The dealer Mario was so arrogant and had the worst attitude. He talked directly to the person I was with rather than me even though I was the one paying for the car. He showed us a few cars and the whole time, he didnt even say anything about features of the car or anything. While on the lot he just texted and talked on his phone. When I tried asking a question, its like I was talking to a brick wall. His head was totally in his own world and had no interest in helping me. I was told the down payment would be $1000 on a $5000 car. So, with the paperwork printed eventually (which took about 20 minutes in a completely empty dealership with 3 other staff members working), the grand total was $12,000. Are you kidding me? You want me to finance a $5000 car for a total of $12,000? This place is a SCAM. Theres hidden fees and horrible, and I mean HORRIBLE customer service from what I experienced. They are liars and con artists. Dont waste your time coming down here.
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Daniel Brice
Awesome experience! When every sales person is pushy and overbearing, I found the soft spoken Claudia and cool demeanor of Bobby refreshing and much needed in the, already, pressure filled world of buying a vehicle. The young lady Kim at the front desk is pleasantly helpful and very welcoming. She makes you feel comfortable and invited, only helping your car buying decision that much easier. Drew was also a very welcoming presence that made you feel like there was nothing he wouldnt do to make sure you left feeling like a satisfied family member. Great job team. Shout out to Adam and the rest of the guys at LV Cars West! You guys rock! Its only just begun my friends.
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Nate Moore
Such a professional atmosphere. I enjoyed working with Thomas, our sales representative. I already had my financing taken care of, however Marine the sales manager was able to find me a local lender who had an amazing interest rate compared to my bank. Literally saved me thousands. They could have just sold me the vehicle and took the money, however Marine went out of his way to save me and my family some of our hard earned money. Not just a good dealership, but an establishment of great people. Will recommend them to anyone I know looking for a vehicle in the future. #WhyIsTheSkyBlue?
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Max Imber
I purchased a 2012 Ford F450 diesel truck to tow an RV, I came across LV Cars on Google and I have to say it was the best decision so far! My wife and I are retired flew in to Las Vegas and drove back home to Michigan with no issues or problems whatsoever. Thank you to the young lady Kim for helping us with our paper work, the manager drew for assuring and checking the truck for us before we drove off and our sales man Charlie.
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Lucas Rossetto
I would recommend this place to anyone looking for a car. Good selection, great financing with different options. You wont be just another number like at bigger dealerships and this place is not sketchy like most smaller car dealers. The staff know their stuff, they are also friendly and willing to help! Head on over and check them out, they are worth it. Ask for Chris E, wont disappoint you.
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Enrique Solis
I came all the way from Virginia to LV Cars West to get the best deal in diesel trucks. Mario expertise on diesel and inventory is second to none. I purchased a 2011 Dodge Ram 3500 6.7L. I am leaving a very happy customer. LV Cars had all the paper work and financing ready to go. If you are looking for a diesel truck this is the place. Do not think it twice.
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Robyn Crank
I bought a jeep Here and I have to say, it was the best car buying experience Ive ever had! Chris was amazing, he helped me find exactly what I wanted and worked with me to get the payments I was looking for. None of that pushy sales crap. I got exactly what i wanted/needed! Definately go to LV Cars auto sales WEST and ask for CHRIS. You wont regret it!
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Kurtzlee Bedford
Hey I came to lv cars west... cars were nice and clean employees were very respective and friendly... bought a BMW M5 my dream car the sales rep Micheal helped me through the process of getting financed...next i noticed the service bay was very clean and organized thx lv cars staff will be coming back next year for my next car :)
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Michael Cox
Had my truck stolen and Mike Weldon at LV cars West worked with me to helped me get in a new truck. The manager drew went over everything with me as we walked around truck and everyone was on the same page. They let my mechanic inspect it. Gave me a good deal too. Good experience. Come see Mike Weldon he will set you up.
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Raul Acosta
I was very pleased with the service LV Cars Auto Sales provided me when purchasing a vehicle form them. Not only was the price fair but the customer service was outstanding. I will def. buy my next car from them as well. They have earned my business as a return customer.
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lette purps
Bought a polished turd a few years ago for 1100.00 the car had a broken a arm, every grease boot under the car was blown, check engine light turned on within a week......wont be going back again. Word of advice test drive to a different mechanic and get it inspected. Shady
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Jake Isaiah
I bought a VW Passat from Chris and Drew a few weeks ago. The car is perfect and Im extremely satisfied. Thank you guys for having a honest car business in Las Vegas. Thats hard to find. They worked hard to get me the car I wanted. Thanks again. Ill refer everyone I know
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maricela rodriguez
The best customer service ever I has in a dealership before, very very friendly and helpful,. Im very satisfied with the way they approach me. Highly recommended!! Im very picky on cars, but this people have the best cars and trucks selections of the state..
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Robert Ostos
Good job Claudia! Very rare in this industry to find good customer service. Working for Franchise Dealerships for years I can tell who belongs in a customer service world. For sure Claudia. Thanks for the deal George, truly appreciated.
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henry rice
Thank you Mario for My Audi Q7 Sport really love it really clean the detailer Kurtis to the time to make my Audi look like new plus you was able to show me the car fax that show the history on my Audi love it
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Gerardo Salcedo
Had a great experience buying my car here they made it so easy and fast i was in and out before i even knew it im send all my friends and family to buy at this place great job guys keep up the great work A+ team
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Jim McCreery
Great shopping experience! Lots of unique makes and models you wont find elsewhere. Was professionally greeted and given a no sales pressure tour by Kory. She was very knowledgable and a great help! Thanks!
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Tyler Whitebread
LV cars is a great place to find a luxury car for cheap. Luckily the nice sales staff was able to set me up in a 2012 Audi. If you are looking for a good used car be sure to stop by LV cars west.
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Kimberly Salcedo
Thank you Drew for making my financing experience so easy!! The staff was wonderful and helpful through out the whole process. Ill definitely refer my family and friends.
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Anthony Lozoya
Love my Diesel 2010 3500 Ram 4x4 tank you for explaining the details really nice and polite and pay attention it definitely made it easy to buy thank you Mario.