Electronics Supply Co., Inc.

Category:	Distribution Service
Address:	4100 Main St, Kansas City, MO 64111, USA
Phone:	+1 816-931-0250
Site:	eskc.com
Rating:	4.4
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed

Location

Photos 10

Reviews 21

Ryan Manning

Honestly, Electronics Supply is probably the only place in Kansas City where you can find custom parts for circuitry and electronics...this is why I chose it in the first place! So why the 1-star rating?!! Heres why. After walking into the store and asking for help (which was very prompt) I began working with Don. I told him about the project I was working on and how I need a custom connector. After scouring the shelves for parts it became apparent that we needed to order a custom part rather than use what was in stock. Don and I looked through the catalog and located a part that would work. I expressed that I needed the part relatively quickly with the fastest, yet cheapest shipping method possible. Don said hed get the quote to me as soon as he had pricing info and give me a call back later that day. A little over a week and a half later I received the first phone call from Don, where he surprisingly said the parts we in and my total bill was over $160 for a few plastic parts. WHAT?! Obviously, this was a shock considering I was under the impression it would only cost $20-30. After stating my frustrations with Don and the fact that he never called to confirm that I in fact wanted to spend $160+ for the parts, his exact words were "This is why Ill never do this for a customer again." and "Its probably better that you never shop here again! In fact, itd be a blessing for us." So, in short: Parts/Inventory: 5-stars Customer Service: FAIL!!!

Seth Morris

Ive been coming here for over 20 years. Theyve hardly ever let me down when I was in need of something. Its THE go-to spot for components as most that work with electronics would know. Its unfortunate that Mr Manning fails the customer service after sharing the lengths of how far Don went to help him. They are absolutely in the right not wanting to deal with him again because of his impression of how things should be or cost. Im sure his attitude was much worse than he leads on in his review. They dont owe you anything just because you walked through their door. So he wanted a part that was hard to source, probably decades out of circulation, and expected a one day turn around, fast food gratification, high quality, at the lowest price in the world. Sounds reasonable... Its not exactly Radio Schmack. They just helped me recently find replacement capacitors for a piece of equipment in under ten minutes, that fit the PCB configuration i had. Of course, I had the specs before I walked in the door...as a courtesy. He had to up the voltage to get the right legs on it, so he looked a couple times. A very high review and appreciation for 3 dollars worth of stock.

Austin Feathers

An incredible resource for amateur electronics enthusiasts. Its unfortunate that several reviewers are (John and Ryan) are ignorant of this stores main function as a COMMERCIAL SUPPLY COMPANY, rather than a walk-in repair service. If you want to order people around and expect to be treated as royalty for your patronage (purchasing a $20 part at a 20% profit margin), go to RADIO SHACK. They are basically a supply warehouse, who have opened up their entire, MASSIVE stock for customers to browse. The employees, while it isnt supposed to be their primary concern, will help you in their full (quite extensive) capacity to find any part you walk in needing. They are honest and straightforward. A very fun place to walk around. REAL components, no "shack" stuff.

Nick Greenup

I never knew this place existed.... amazing! I went in looking for a fuse to fix my 50inch plasma tv. I brought in the old fuse and the guys behind the parts counter were EXTREMELY helpful and knowledgeable. They didnt have the exact fuse but that was a good thing! They hooked me up with an even better fuse and it only cost $1! I was quoted $100-300 to fix the TV at a shop. I will defiantly be back. They have everything! Next time i need parts to repair pinball machines or any other electronic device I will surely check Electronics Supply Co!

Ryan Ce

I needed some obscure cables and didnt want to wait on shipping (or pay for it for that matter). I heard about this place and checked it out. One of their employees was very helpful and patient in getting me what I needed. Ill definitely be giving them more of my business in the future!

John Sweelinck

I was excited to check this place out, but was amazed to find that they dont carry even basic oscilloscopes. I looked around a bit and noticed that the prices were astronomically high... A cheap plastic parts case for $20? Maybe this place has its uses, but I didnt see any.

A Private User

I went to this store because I was a cable installer and I found about everything I was looking for.especially cable and connectors.and various electronic equipment.

Arhvid Palma

I always find what I need here. But the customer service is very bad, I had to wait for 15 min to be taken care me, while they were just sitting at the desks.

Hans Guthrie

The place to go for any electrical or networking equipment you need. From resistors and transistors, to networking products and speakers, theyve got it.

Rick Speck

Been a Customer for over 30 years. Best local place for unique electronics in the area. If they dont have it, they will get it for you.....

Eduard Pogosov

I have been shopping at this place for the past ten years. Great people. Amazing selection. My go-to for electronics.

Ethan Marshall

Very friendly and knowledgeable staff. If you need a specific part, tool, or component this is the place to go.

David Klaber

Effecient, and educational. I will be going here for all my electronics needs from now on.

Jamie Leeper

Lisa and Bill are incredible and the team at Royal Services love working with them!

Fred Ouellette

Great customer service, and they seem to have everything!