Category: | Pet Supply Store |
Address: | 1020 NE Coronado Dr, Blue Springs, MO 64014, USA |
Phone: | +1 816-224-3941 |
Site: | stores.petco.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Jacqueline Barlow
I bought my baby bearded dragon there. My little guy wasnt eating for about 3 weeks so I asked them what I should do and they told me to bring him in and they will issue store credit and then once they take him to the vet and he gets better we will be able to buy him back and take him home. I took him there on Thursday and had not heard anything from them all weekend. So today, Monday, I call the store. First they dont tell me about the right bearded dragon, but when I finally find out about my bearded dragon, I find out that he has passed away the day that I brought him to them and did not make it to the vet before he passed. I understand that he had passed, but what I am really upset about is why not call and let me know? Why would you have me write down all my information, because he is a part of the family, and not even have the courtesy to call me and let me know that a part of my family has passed. I was sitting there all weekend waiting for the phone call to tell me I could come pick him up. And when Monday morning comes around and I have to call YOU to find out that my baby bearded dragon had passed away. You will not have my business and I will see that I let as many people as possible know about your care and responsiveness when it comes to keeping families informed about their pets when they are in your care. I wish there was a negative side to these stars.. Just horrible.
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Nita Cederstrom
This place is really great, however, I have to give it three stars because of the pet grooming station. Leaving a dog, who hates being in a kennel, for three hours does not sit well with me. I took my baby girl in and she does NOT like being in a kennel. I told them this, but when I went to pick her up after an hour (which I was never informed that it takes three hours to wash a dog, seriously....three hours?) I discovered that they had put her in a kennel after I told them she did not like it. They tried to tell me she was fine, but I ended up calling a manager because she had badly cut her muzzle trying to get out of the kennel. Not mention that a lot of the shampoos and spritz they use are not hypoallergenic. Meaning, that they can actually make your dog sick. Which it did. She got very sick. My suggestion is to go there for training and pet supplies only. You are much better off going to Brookside Barkery for grooming needs considering they only take 30 minutes to and hour to do the same things as Petco. Thankfully, the managment staff is amazing and stands behind its customers.
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mini byrd
This was the worst grooming Ive ever seen on a dog. Sloppily done, long patches of fur still on the body with short hair, cut way too short and my dog is officially extremely timid and back with anxiety. Never go here for a grooming make sure to only go for just pet supplies if needed. Extremely disappointed I spent $47 on this, my poor puppy.
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Kayla Senpai
Was a fun place to go to but recently the store had a horrible oder I understand they have animals but it was to the point my bf and I were gagging by the time we reached the back of the store and we quickly left the store after that.
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Patricia Hupp
Love this store! As soon as my pomeranian hears the word Petco, his tail starts wagging & hes anxious to go! The employees are all so helpful and nice.
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Colton Thomas
The staff always want what is best for you and your pet. They are also very friendly and helpful for any of your other needs
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Paul Jones
Always had a good experience with both the store and the groomers shop. Easy parking for RVs or vehicles with trailers.
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Kip Jones
Im able to get in out pretty quick.. Kinda expensive and they dont always have the treats available that I give my dog.
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Debbie Benson
The kindest people work here, I was very satisfied with customer service! My don is one happy camper!
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Jada Alex
They have great employees who are more then happy out to help with your needs
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Bluecat32
It had barley any reptiles in Stock the store is mostly made up of fish.
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Deborah Rolfe
Animal supplies. What else can you say. Friendly enough.
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jeff g
People are nice. Has the same stuff as every PetCo
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shelli miller
Usually has what I need, just way overpriced.
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Emily Daniels
Great people and custom service!
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Orange Peel
Nice guinea pigs
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Tammy Christmas
Great groomers!
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larry McNasty
Over priced