Staples

Category:	Office Supply Store
Address:	6030 Baltimore National Pike, Catonsville, MD 21228, USA
Phone:	+1 410-747-7057
Site:	storelocator.staples.com
Rating:	2.9
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 35

Reviews 36

Theo Kuczarski

I headed to this location to return a memory card that I purchased in South Carolina from a different Staples. The encounter to return the product was pretty benign until I mention that the card I had purchased the product on initially was no longer valid and that my bank had reissued a different card with a different number recently. I was told that they could not process a return and that I needed to call a 1-800 number in order to get it executed. After calling the 1-800 number they instructed me that likely a manager could override it. When I spoke with the manager she said that it would be fine and the money would actually just go back on my new card. This happened last night so Im not sure if that is actually what happened. Everybody was nice, it just seemed like a pretty big hassle, and I cant imagine Im the first Staples customer in the nation to ever return a product that was purchased on a card that I no longer have.

Laura Brown-Ojeda

This is the most unreliable place to print anything at. It doesnt matter if youre printing black and white or color, doesnt matter if its one business card or an 8.5x11 essay or a 17×11 art print. No matter what it is you need I will guarantee you that they well fail and disappoint you and could care less that they did. There isnt an ounce of customer service anywhere. They will be rude, they will tell you that they basically dont know their job and dont understand how printing works ever. They will rather send you away than help you so dont even bother wasting your time and money at staples. For whatever reason I gave them 7 chances. In one day alone I had to go to 3 separate staples in order to find one man that cared. This place is insane.

Cindy Diep

This place is terrible. We called ahead to ask for the email to sent a document I needed to print. The woman on the phone claimed that their machine was broken. We arrived at the location and the black female behind the counter (same woman on the phone) told us they were backed up. And that we had to use the computer workstation that costs money to use. We didnt care about the money but the fact that after I had already printed my document, a customer who was a young black woman came to the counter with the same request. Apparently in the 3 minute period they werent backed up anymore because she got her document printed. They are lucky I dont sue them for discrimination. This place is a joke.

Liam Yesko

I dont frequent Staples often, but I will never forget last February when I went there to have a poster made for my best friends funeral. When I went to pick up my order, I was asked what the item was, and told the lady at the counter it was a picture for a funeral. Without hesitation, she came over and gave me a hug, and promptly retrieved my order. She did not have to do that, but it made my day. I needed that very badly. It is for that reason that I will come back here, because they hire people, not heartless corporate robots, to run this store.

Pam Foote

very very bad customer service, unprofessional. i needed help pairing up ear piece management told clerk they cant help me without charging me. so its ok to spend my money there but cant get help pairing up a device. ok no problem i take my business else where. management team at that location is horrible had bad experiences on other occassions. i will not ans would not reccommend no staples to anyone. do not deserve any stars.

Cassandra Vincent

I should have believed the reviews. Bad service at the copy center. First and last time here. Ugh! All I needed was once copy of a document I had on my usb. Once copy...was told machines were broken, that they were swamped. The associate was complaining under his breath about everything that was wrong at his station. A 3minute job took 15minutes. Horrible experience and there wasnt even a line.

Lucky Weaver

Its quiet here, the clearance is on the back wall of the store (for those looking for them), hit or miss with certain items. Staff was knowledgeable of all the product locations within the store. The lighting is low, for those with sensative eyes, but too low for many.

delta2j king

Unprofessional manager. Items on clearance table actually rang up for MORE than price stamped on item. Be sure to check that your items ring up correctly. They were very rude and unconcerned and said I was inconveniencing THEM. SMH.

Ryan Vinson

Staples just isnt the same. This location was a ghost store. The employees that were there were at the register/front of the store. While they were nice, they were no where to be found through the rest of the store.

Kendra King

whats the point of having store hours when the manager decides when the copy center is open. Poorly stocked, poor staff and a waste of time. Do yourself a favor and drive the the other staples a few miles away.

jason molidor

It is a staples for the love god. What is there to say? The reason I am giving this one 4 stars is that it is usually empty. So it is super easy to use! See you there!

Reaghan Lucas

They had good school supplies but everything was high. Me and my fam8ly bought like 10-20 things. And now we are in our way to target to get the rest cheaper.

Bridget Johnson

Horrible customer sevice at fax center, Rude cashers, and nobody wants to assist customers. Lazy, if you dont want to work onstay home until you are ok.

Kasia Czerwinska

Terrible. Should have believed the previous reviews. Wish I could give zero stars. Poorly staffed. Avoid this location at all costs.

Baron Artis

Thw staff was very helpful and knowledgeable. Very fast service It took only 12 minutes to complete my order.

A Private User

Well my kid needs a lock for her locker and staples open.up at 8 an my daughter goes to school ay 7:30 an

Whimsy Cakes

Always greeted with a smile. They have everything i need and copy center is never too busy to help u.

Myo Arkar

The print service is pretty nice, they call me to make sure the paper that I want and the size.

Lamont Teele

As long as they keep hiring them Sexy ass bitches MAMILY FAMILY is happy .... YAAAA DIIIGGGSSS