Griffin Motorsports Inc.

Category:	Motorcycle Dealer
Address:	3909 State St, Schenectady, NY 12304, USA
Phone:	+1 518-381-4883
Site:	griffinmotorsports.com
Rating:	3.4
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed

Location

Photos 50

Reviews 9

A Private User

Horrible experience!! Called way ahead of time and set up an appointment. Left my bike with them TWO days before the day of the appointment and was told it would be done by end of day Saturday. I made arrangements with a friend to travel from Troy to Schenectady (where Griffins is) only to call in to be told that they "forgot it was supposed top be done" that day. This was at 3pm with the shop closing at 4 and NOT open on Sunday. In the end my bike was finished on MONDAY and I had to arrange again with a friend to get to Schenectady - and rearrange my work schedule to be able to get there by 6! EVERYTHING was botched. Now I do believe their mechanics are qualified and skilled, but their inside service department is horrible. Their attitude towards their STRING of mistakes and errors was pathetic. "What do you want us to do about it" - is what the Service Manager had to say to me. If you have a motorcycle and need work done - be warned - these people really dont seem to care about anyone. I am taking my business to ANYWHERE else...you might want to do the same.

Jesse Sidoti

this place is great. It is family owned with a very knowledgeable staff of all machines, parts and gear. Its a friendly comfortable environment. I cant believe theres a 1 star review on here with a guy complaing he couldnt have his chain tightened for free and was charged $20... lol! are you kidding me!? Bring it somewhere else, some shops get a minimum fee of almost $100! Ive been loyal to griffins for quite some time, not once was I ever disrespected or put in the wrong direction. Even a few of my machines that werent purchased there they do everything they can to help me. Some people are treated a certain way when they act a certain way and then leave good businesss a poor review. Dont let that affect your decision of trying griffins or continuing your business with them. I will continue to go there for everything I can, they are the first call unmake every time I need something or have a problem. Thanks griffins and thank you bob!

Douglas Carlson

I will say this I did my business with them and for the most part they followed through until recently I had a handlebar change on my motorcycle the mechanic told me a 1 week then the guy at the front tells me no more than two weeks everyone kept giving me the runaround...finally after 3 weeks of my bike sitting there I decided to give a call to see what the status of my bike was and spoke with the operator to the business who was an older woman I told her of what was going on and she not only told me I cant help u she said I need to relax with calling only called 2 times out of the 3 weeks it was there after that phone call I got another later on by her son WHO SCREAMED AT ME on the phone and told me "I CAN LEAVE YOUR F****** BIKE AT THE END OF THE DRIVEWAY AND YOU CAN PICK IT UP" and continued to yell at me...VERY UNPROFESSIONAL VERY CARELESS LOST A CUSTOMER AND HAVE TOLD MANY ABOUT THIS PLACE.

Darius Thomas

Dont bring your machines here. The reviews are written by their own employees to pump up the reviews. This place will over charge you for anything possible. I was charged $20 for them to tighten my chain after i asked if they had the time to do it free of charge over the phone. For the 5 minutes it took them to take my money I could have read online how to properly perform this method yet i was unsure Id be over charged for nothing. As i waited they charged another gentlemen $150 for a front dirt bike tire....i bought two quality tires online for my dual sport for $121 total....do the math. I brought them to JAF HONDA ON SARATOGA RD and had them mounted and balanced for $100 total. While griffins charges you $80 a wheel. This place is unprofessional as I waited here I took a phone call and the owner was walking around swearing and yelling who knows why. I will not be back here.

M. White

Good experience shopping for a helmet this week. Went there after work, got there at 5:40, and the salesman was very helpful and patient. They stayed there an extra 10 or 15 minutes, said they will beat or match online prices (which is pretty wild since they have to pay for their showroom and salesforce) I walked out of their without one of their many helmets because I wanted to do more research. They had HJC, ICON, BELL, some others brands, and a good selection of SHOEI . When I figure out if I want a "dual sport" or a modular style helmet Ill be going back to these guys to pick one up or order a specific one. **They were way more helpful than Ronnies, who told me they had dual sport helmets in stock when they in fact did not. I was not impressed when I drove all the way there to find out for myself.

Nolan Dutcher

DO NOT do business here! They are THIEVES!! I wanted to purchase a slingshot, put a deposit down in july and waited 2 months. In october i was told They STILL could not get what i wanted so i finally told them to forget it. I was told my crwdit card would be refunded by Bob, then less than a week later when i realize i was never given my credit he tells me They refuse to give my $500 back!!! HE SAID "Sorry i ordered you a machine already" (which still never arrived). Fraud!!! It was a 2017 slingshot. Not even released yet. He has to order them anyway. Was not special order by any means!!!! UNBELIEVABLE!!!! **BE WARNED**

Timothy Roberts

Not sure where these bad reviews come from but you have to take the negative with a grain of salt and look at how truthful they are. Guy below complaining about a $20 charge to tighten a chain? $20?!????? Lol **on another note I HIGHLY RECOMMEND GRIFFINS MOTORSPORTS! WEVE BOUGHT 4 POLARIES ATVS AND ACCESSORIES OVER A 4 YEAR SPAN. They are honest up front people, they may be a bit more money then looking on line for after market parts but they do the job right the first time and its well worth the cost. Once again HIGHLY recommend them to anyone for any atv purchase, repairs or knowledge.

pasquale papaleo

Mr. Ron griffin is the must honest man I have ever done busses with. He beat the other dealers hands down. And his son bob junior I very knowledgeable. His wife is also nice she handles the finical department very well she gets the approvals none quick. I have brought many atvs there and my 2 boys have brought snow mobiles and motorcycles there. They are family owned busses. They take pride in there customers and there service is great. And Ron has a sense of humor to he is a funny man .I can not say enough about them. THEY KNOW THER PRODUCT THEY SELL VERRY WELL.

Edward Sewell

As motorcycle enthusiasts, we purchase our bikes for a variety of reasons. One of the more common reasons is the support of the dealer. I can tell you this from first hand experience....sadly, I laid down my Roadliner in an unfortunate accident.....and when I needed assistance, the people of Griffin Motorsport (Ron owner/sales, Mike -service manger) were exceptional to work with. They run a first class operation and I would highly recommend them anytime you need service or to purchase a new Motorcycle.....their support is second to none!...