|Category:||Eye Care Center|
|Address:||2506 N Monroe St, Tallahassee, FL 32303, USA|
|Working:||9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 12–5PM|
I really dont like this place. The only saving grace there is the optometrist, Dr. Gold something. She is the only reason I even attempted to make a second visit only to be told they wont pull my insurance authorization just because I dont have the main policy holders ssn. But when I visited the first time the lady pulled it up without a problem. The main policy holder is my dad, he is super paranoid but Im in college and he is clear across the country and Ive never had a problem getting health services without his ssn. The first time I came they mistakenly charged me for the eye exam when it was supposed to be free and I had to wait days for the refund. Also I cant even use my full eye benefits here because of a glitch in their system. My dad told me to stop going here and now Im finally gonna listen to him, I hope that doctor changes offices.
I purchased "quality" prescription sunglasses here, with the coatings recommended. Within two years, the coating was bubbling uniformly around the edges of both lenses and all around the middle. The lenses were defective. Ive had many pairs of prescription shades and never had this. I was told by Dennis, the manager in charge, that he guessed "heat" precipitated the damage and that it was my problem. I took good care of these and was shocked at the cold, blame-the-customer attitude of this place. Avoid it!
These guys are terrible. No one greets you at all. I had my exam here and have purchased several pairs of glasses. The salesman couldnt have been more uninterested in helping me. I later called to get my information so as to order glasses online and when asking for my pupillary distance they told me "We dont give out that information." Ive spent about $1000 here over the past few years but will not spend $1 more.
They take forever with getting your glasses in they told me they would be in and here I am still waiting. Will not be going through them again.
Spent $$$ and two visits to be told I cannot get my contacts refilled !?! What....
This is good place, 10/10 would recommend.