GameStop

Category:	Video Game Store
Address:	9150 Baltimore National Pike #2787, Ellicott City, MD 21042, USA
Phone:	+1 410-418-4956
Site:	gamestop.com
Rating:	2.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 9

Reviews 13

J Johnson

Before coming into the store, I checked on both the GameStop website and on the mobile app to make sure this store had the item I was looking for (it isnt the most common thing so I didnt want to assume they had it, wanted to make sure). When I told the gentleman working what I was looking for, he proceeded to look on the computer in the store, he then tells me they are out of stock. I told him that it said it was in stock in this store, he then just tells me that Rolling Rd store has it in stock. Most of the time, when I say something about it being online, they will check the shelves. This kid didnt even leave behind the desk. He had a slight attitude and this is the same attitude I get from almost every person Ive dealt with in the past at this store except for a gentleman Ive dealt with a few times named Tony. They have this "better than thou" attitude about them. Yet, the one time I have been to the Rolling Rd store, they have been nothing but incredibly kind and helpful. Even though this store is right around the corner from my house, I am going to be driving 4 miles away just so I dont have to deal with their attitudes ever again. They really need to start being helpful and stop being annoyed at those that arent "hardcore gamers".

Kyong Song

OK, this is about the gamestop in general. The guys there were friendly, so I dont have complaints to them. Gamestop stores are only good for USED games. If you want new games, go somewhere else. They OPEN the FRESH NEW GAME and store the game disc and manual separately, and when you buy it, they put the game discs in the case and close it with clear sticker which leaves terrible sticker residue. When I complained about the procedure, only thing I heard was "its company policy." Well, duh. And when I checked the disc there for scratch, it looked all fine. But when I checked at home, there were few somewhat unnoticeable fine scratches. So much for the NEW game. Anyway, if you want sticker residue from that seal as well as stupid gamestop price sticker on your FRESH NEW game case with possible scratches on the game disc, please, go and buy from gamestop. At least, I will never buy new games from gamestop.

Bobby Morris

Im amazed at the stupidity of this stores decision not to accept a brand-new Play Station 4 (still in the original box, and never opened),as a trade-in for a X-Box 1. We were told that we needed to take it out of the box and play with it for a while before they would accept it as a trade-in. Simple enough. When it was clear that logic wasnt part the discussion, we simply drove 10-minutes down Rt 40 the store in Catonsville. Where they were more than glad to accept a brand-new, never used Play Station 4 as a trade-in. Guess whos getting our business in the future!

Kata Crea

This is the store we go to. We know most employees there even so they rotate from store to store quiet often. The staff is super friendly and talk to you about the game play and not just sales. I just wish they would call us when they new special editions can be pre-ordered. We were used to this at our old store. The location has a few 30 min parking spots outside and at times the parking lot gets crazy.

Justin Y

I understand that the employees are supposed to sell a certain number of pre-orders, but verbally assaulting a customer for 10 minutes to get them to pre-order Battlefield 3 is a little desperate. Have some class....

Andrew Meiller

I traded 5 games, and they didnt give me any credit for 2 of them! They just took them! Even though they were on the trade value site... Stupid

A Private User

I dont go in a lot...I am a parent. I always avoid used stuff. But, the people who work there have always been knowledgeable and very friendly.

Frank Arlinghaus

Service is pretty good except store will not have something when the website says that they do though.

Brandon Grooms

Ive always gotten great service from these guys, fun to talk to, and they know what they are doing.

Matthew Kane

Didnt get a reasonable trade price for my limited edition PS4 bundle

A Private User

The manager kevin is the best to deal with customers