Category: | Department Store |
Address: | 7625 Doering Dr, Florence, KY 41042, USA |
Phone: | +1 859-282-8333 |
Site: | walmart.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
MA
Mark W
Ill never spend another penny at a Walmart due to this incident that has just reached the tipping point for me. We all know there is never enough cashiers and lines at Walmart check outs. Well and I have a case of cant stand people so on this early 230am morning when I couldnt sleep I decided to go get my weeks groceries while no one is at Walmart and be in and out without a hitch and my anxiety in serenity. Go to the only isle thats open that late, which I knew would be the case ok, and what do you the only other 2 people shopping are a crackhead couple who appear to be buying everything to furnish an apartment and a nice 65in smart TV. Ok whatever been there i get it I hate people too which is why were are shopping at 230am so I stroll down to self checkout to attempt to ring up all my fruits n veggies and other daily groceries and Mr. Security Guard is breathing down my neck as if im trying to double dip in the bag and not ring up items. So after the self check out giving me fits with weighing the items as I was bagging them I decided to go back to the one open isle. They had to of put the oldest and slowest lady at this register. She hadnt even rang up half of these peoples stuff since the 5 to 8 mins I had went to selfcheck out. So after the time it took to try paying for my groceries was about to the half the time it took me to get everything I had in my cart, which was about 35 items or so, Ive had it and left your cart there with all those cold and perishable items sitting in the isle and left. So just write it off loss revenue WalMart and keep being the Satan of retail and grocery stores. Thank you. And sorry for any Mexicans I may have offended with disgracing the WalMart industry. God bless krogers is the same distance
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ellissa hurren-pedersen
Horrible experience from Tiffany the auto dept manager...power tripping..rude and no customer service skills...she was power tripping and i had to stand in line for 45 mins with 1 person running the service/tire department....long story short..we had just bought a tire..the tire went flat so we took the tire in..she told us that we were not able to get a new one due to we didnt buy the warranty..it was 20 days ago..techs says it was the belt..and probably defective..but they would give us a discount based on how new the tire was..she came back to tire dept and told me I want getting anything for free and no discount..shes the boss and they work for her and the had no place giving me a discount..and took it back..she also told me if I want something I need to work for it..really?? I work a good CAREER with 3 degrees..nothing against walmart or the shoppers or workers..but we never go there but had to get tire there being it was Sunday and only place opened...but I will never go there again..I also called customer service line reported her and the tire company saying how they didnt stand behind the product they sold us...very sad on how we were treated not only as customers but as a human being the service was poor due to bad management..she treated the workers with disgrace and no respect ... so much more to say.. I hope Tiffany realizes she is a horrible manager and needs to watch how she interacts with ppl...
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Dominick Scheer
Bad customer service weve all been there in customer service I got a new game last night at 1230 in the morning I went home took it out the bag and notice its already been open so I didnt think of nothing put it in my game system and it wouldnt read so I took it out and saw theses scratches on it so I just left from Walmart and I wasnt arguing with them but I was up set because they told me I could get a replacement of the same game because of a law wasnt upset about that because thats what I wanted then they didnt have a copy so I tried to ask if they can order one and I could come get it when it gets here and said with a smart attitude we get new games every night around one okay thats when I usually get off she said Ok I just wanted alittle help could of had a whole lot better customer service never will I go back to Walmart not trying to be like this but Ive worked in retail and no matter how bad the customer pisses u off there right so did it but I.g not no more
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DAVID Edwards Sr
I love Walmart its my favorite store especially the one in Florence Kentucky I love it its my second home they treat me like family I think Im addicted I think I might need help I love Walmart they have everything I want there thank you for keeping this Walmart open and not closed in it thank you to Jacob thank you too Molly Michael and everybody that works there the greeners I forget everybodys name so you guys know me and I just want to say I love Walmart Claire I love Claire shes the best in customer service shes the greatest she oh Frida is great too in the money Department just too many people that I could recommend Adie.in the hardware department hes the best too the colored guy hes been there a long. I just wanted to say this Walmart is the best
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Cosmic Rogue
Never again. This store is poorly managed. Even for a Walmart. The day before Christmas eve there were FIVE lanes open. I waited in line for an HOUR. The computers kept freezing up. There was a woman in front of me who had over 200 dollars merchandise in her cart frustrated nearly to tears. This is a pattern here. During Thanksgiving it was the same story. And several days after Christmas last year. Barely any employees to be found. Never enough lanes open. Its disgusting when the largest company in the world cant even find enough people to properly manage and run their stores. I guess they feel theyre too big to fail. They get a free pass to treat their employees poorly and their customers like cattle.
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Angela Fahlbush
Nothing in this store is ever marked correctly! The store is a mess, you cant find half of what you are looking for, the meat is brown, or out of stock, its just a darn mess!! The employees are so rude, and so are the Managers. I get it dealing with the public is rough at times but you knew that when you took your job as a Walmart associate wether your a cashier, stocker, manager, or a janitor learn to listen and have some respect!! You all act like the money is being taken from your check for petes sake, price it right in the first place and you wont have the issues!! If you dont like your job then find a new one!! Clean your store, price things right and make things available!
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Shaun Fredrick
terrible employee assistance.. we stood in the kids section for damn near 45 minutes waiting for an incompetent employee to leave in search of a specific model child booster seat for my 3 year old daughter, all for the associate to return and tell us, "sorry, I guess were out of stock in that style"... and by the way, I apologize, but no sir, I cant sell you that one there, cuz thats our display model.", while I noticed this guy ( the incompetent Wal-Mart employee), nodding out standing up, ATTEMPTING to apologize for not being able to help me, after an unnecessary 45 minute wait.. all to leave empty handed..