Office Depot

Reviews 41

T.

T. Wood

My last experience with this Office Depot was terrible. I went in expecting to purchase whatever I needed, then promptly go home, but that wasnt what happened at all. Instead, it took about five to ten minutes for someone to show up to the cash register to serve me, and the service made me feel unwelcomed. Now, in hindsight, the wait was somewhat justified, given that another customer needed help and the cashier was helping her, but the service that I received after that wait was abysmal, and it completely overshadowed the justification for having to wait beforehand. Even though I waited for the cashier *patiently* and greeted her with a smile, she never smiled back, her reponses were flat and cold, and her overall demeanor made me feel genuinely uncomfortable. After this experience, Ive decided to never return to this Office Depot, and to tell my friends and family to just go to the [friendlier] one on Chapel Hill.

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SH

sherriberri404

They really work hard at being bad at customer service. I went to have a poster printed. The guy working told me he didnt know how to work the poster printer but offered me an order form for the next shift. When I said "okay", he said he didnt know where the forms were and didnt look for them. I asked if he could call another store to see if they could print it. He looked at the phone, looked at me, at the phone again, and finally back at me. No words. I was done. The service at the print shop there had always been bad, but that took the cake and I havent been back. Go to the office depot on Chapel Hill. Theyre awesome on Chapel Hill.

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TA

Tarah Agbokhana

Ordered online the evening before for pick up and would have loved for my order to have been prepared for my arrival, but rather it was scattered in a small utility closet and not bagged. I kept offering my order number to clerk to find my items and she kept insisting that I name every single item I purchased instead. It was 7:30p on a work/school night and I am absolutely sure I will not be ordering again.

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RO

Rose Marie

Call was answered on first ring. Very courteous young lady answered the phone. She gave me direction including landmarks and when I explained that and elderly person would be coming to pick up an item she informed me someone would be there to greet him and show him where to locate the items he needed. By far that is above and beyond the call of duty in my eyes!

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DA

Dani Saint-Oliver

This morning I went looking for an item that was on sale/clearance and the site said there was one available. Got there and there were none, so the store manager, Ms Cathy, went out of her way to find me a compatible item AND matched the sale price. Wow, she sure does how to keep customers coming back, great service and a great personality. Thank you Ms Cathy.

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PR

princess mba

The worst Office Depot iv ever been to employees are rude disrespectful theyre always on their phone on the floor always eating on the floor the manager is an aggressive person Who cares less about the customers. Dont waste your time going into the store a regular process that takes five minutes took me two hours, never again

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AV

Avery McKenzie

Every time I come here I have a problem whether its rude service, the server is down, or they just dont have what I want, I think theres something wrong with this area because everyone out on this strip acts like this if I have time I go to east west connector

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BO

Bob Dastrup

Poor customer service. There were no cashiers present. I was told to go to the business center, which had 5 people in line and each had copying and printing projects. A 15 minute wait to purchase one item is unacceptable.

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SH

Sharon Morris

Very helpful, no-nonsense and informed staff. Excellent selection. Prices were competitive. Good rewards program. Womens restroom needed cleaning badly or Id give 5 stars. Muriel was fantastic!!

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DR

Dr. Ameena Ali

Awesome staff and awesome service. I cannot believe how quickly you can get in and out of that place with exactly what you want. This is the best place to do business!

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ER

Erik M.

Did not enjoy the service and the print department didnt even notify me that my simple print job was delayed because of tech issues. I had to call them.

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KE

Kelly Nguyen

When I called at 9/19/12 at 8pm the girl at the print center was rude over the phone. Didnt like I was asking questions about ordering business cards.

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RA

Ramos Elliott

I just needs some help with resume paper. I was not serviced for twenty minutes. I cant believe I waited this long and still had to end up leaving.

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RO

Ron Parker

I bought a shredder. It was on sale. Someone carried it to my car for me. Very satisfying experience. Cannot wait to get home and start shredding.

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CA

Casey Ledford

I love going to this Office Depot because they are never busy and the staff actually like helping you. I have always had a great experience here.

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AN

Anesia Lynett

Terrible printing services. Print service employees are rude and work with no sense of urgency. There is always only one person at the registers.

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JO

Joaquin Vilanova

Store lacks inventory employees have little technical knowledge, its basically a self service , very expensive, school supply store

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A

A Private User

A business that actually answers the phone with courteous knowledgeable people on the other end of the line.

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TA

Tara Hood

3 stars for service...this place is seriously lacking in staff that are knowledgeable and friendly.

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MA

Mario Sanders

Went there to get a refill on fax ribbon. Came out with a new printer. Faxes are obsolete.

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FE

Felecia Washington Singleton

I love this store, the staff members are very helpful and caring, William is the best!!!!!

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WI

Wilson Kimble

Great customer service Representative are very knowledgeable of the products in store

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AN

Anita Irvin

Copy and print center sucks! Matthew Malone is the epitome of a great manager !

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KE

Kenneth Gray

Very Friendly. And concern about you making your best purchase. .

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RE

Redlily Pierce

The staff is nice and helpful, but, never enough staff in store.

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CL

Claudio Miranda

Accesible

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MI

Michael Brown

Good for what it is but any services take a while.

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ED

Edgar Hernandez

Always has what i need. Great service

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JE

jermaude earl

Everything you want when you need it

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QU

Queen Sheba

The staff members are awesome!

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HA

Haleh Williams

People there are quite helpful

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XA

Xan Jones

Always a pleasant atmosphere

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AL

Alexandro Martinez

Super slow service.....

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MA

Marlen Tijerino

Good 4 your business...

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VA

Vasari Carter II

Staff was attractive

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LI

Lisa Bullard

Service is spotty

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CH

Charlie Hustle

Good service

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KR

Kris Cerberus

Good service!

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CO

Cornell Lewis Morgan

Great Service

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CE

Cece Luvs

Great servic

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LI

Lisa Coleman

Nice staff

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