Category: | Used Car Dealer |
Address: | 6314 KY-329, Crestwood, KY 40014, USA |
Phone: | +1 502-243-9390 |
Site: | cottage-car-sales.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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A Private User
My wife and I tried to buy a 2012 Kia Soul, a 2012 Toyota Matrix at 2 Louisville Car dealers. I will give the Kia dealer credit for being somewhat willing to work with us at the time of our attempted purchase. The Toyota dealer was the absolute worst, they insisted putting us in lease, refused to give us the price of the car and insisted on putting us in a "payment". After a month or trying to buy a new car when we had time to shop, we were worn out, over playing the game, and returned to our traditional scenario or buying used cars. After spending a productive day on the internet we found several promising local dealers who had a car for what we were able to afford. I sent a quick email to Cottage car sales, a question about an option -- my email was answered in hours. We drove over to Cottage Car Sales, went into the office, asked to see three different cars. They gave us the keys, we found the cars, ended up test driving one and purchased the car the same day, a gold 2009 Toyota Camry XLE. The price was very competitive, Jeff, the owner and salesman was a fantastic person, everyone in the office was very helpful, not pushy or evasive on price. The car was priced fairly, the car was pristine, and the car dealer is one of the best in the Louisville area. If you are looking for a car and exhausted from trying to buy new, give them a try. If your experience was only 1/2 as good as ours you will be COMPLETELY satisfied. Thank you and congratulations to Cottage Car Sales and staff for running a honest car dealership and selling like new used cars.
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Will Ellifrits
Theres a reason why this company has such a spectacular rating and that is because of their remarkable service. In previous encounters with other car sellers, performing the strenuous and tedious task of hunting for the next automobile had been terrible. Not even ten seconds of pulling into the car lot, salesmen are immediately on you like a lion about to eviscerate their prey. Not at Cottage Car Sales, in contrast, I didnt get the eerie feeling of prying eyes or the immediate sense of anxiety, due to a salesmen trying to lure you into their building for three week old coffee. Instead, I was greeted by gregarious and upbeat company family members, who didnt try to hunt me down or try to give me the daily generated sales pitch. It felt as if I werent even at a car lot, instead I was at a family members house. They’ll greet you with warmth and open arms when you do decide that you need assistance. With open arms, there are family prices, right? The prices at Cottage Car Sales are strictly firm. I can understand why because if you were to go to any other dealer, their prices are so inflated that the cars can literally float. The prices at Cottage Car Sales are fair and makes you feel as if you are getting a family discount. Now you could probably think I am just spouting from the mouth, but if you think Im full of it, you should seriously go by their lot. Youll be glad you did.
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Riley Fitzpatrick III
*Please Read* Very happy with my purchase here. In 2011 I was in desperate need of a vehicle before I moved to Indianapolis IN to begin my military career after basic training. After many failed attempts to find a good car at the right place at a dealership that had trust worthy salesman, my father and I came here. The family here made me feel very welcomed and it was a young man in his early teens that sold me on my first car which was a 2007 Toyota Camry with about 36K miles. I just traded the Camry in for a brand new car in September of 2016. When I traded it in, it had about 139K miles and I didnt have not one single problem with the vehicle while I owned it and recieved above trade in value. Brining my business to this family was one of the best investments and would recommend them to anyone looking for a trustworthy vehicle that will last.
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A Private User
After dealing with several predatory dealerships who breath down your neck and try to push cars on you Cottage Car Sales is a breath of fresh air! We were greeted immediately and then quickly given the key to the vehicle of our choice and left alone. We were able to test drive it by ourselves wherever we saw fit, look it over bumper to bumper without a sales person talking to us and distracting us. They went out of their way to accomodate, and when we were ready to purchase were able to help us find a lender that worked for us. Not to mention they will provide a free CarFax report for all of their vehicles and are extremly upfront with disclosure of all details. I simply cannot say enough about what a fantastic place this is and what a fantastic family is running it! They definitely have life long customers with our family!
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A Private User
Absolutely amazing. They handed me the key to the car I wanted and let me go to town checking it out. Eventually, the salesperson came out and apologized for interrupting, but she wanted to give me the Carfax report and an appraisal from a reputable chain mechanic in the area. I was floored---I hadnt even asked for them yet! They also let me test drive the car after hours on my own. Came out the very next day and bought the car. They dont haggle, but you wont need to. Theyll tell you the Blue Book / NDAA prices up front and let you know whether or not their deal stacks up. No games, no dirty tricks, no need to play hardball. Could not possibly recommend them enough. Their selection is usually limited, but if they have the car you want, go get it from here. No question about it.
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Jessica Goldstein
I just bought a car from Cottage Car Sales this week, and it was the best dealer experience imaginable. They mostly stock late-model, pre-owned Toyotas, which is what I was looking for. This is a no-price-negotiation business, but the prices are so good and so transparent that you dont NEED to negotiate to get a good deal. Once you chose a car, the owners can tell you within seconds what your total out-the-door cost will be and they apply zero sales pressure. Plus, they will drive a vehicle you are interested in to your mechanic for an inspection at no cost and will let you test drive alone. This is a friendly, family-owned business that takes what is often a long and miserable process and makes it short and sweet. The next time I need a car, Im coming straight here!
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Dorothy T
Bought 2 cars in the last 5 years: so happy! A little over 5 years ago, I bought a Toyota Yaris with very low mileage from Cottage Car Sales, and I thought it was too good to be true: better price than Id seen anywhere, and I could trade in my current car, and they made everything easy and fun - no haggling and premium vehicles. The experience was so good, my husband purchased a car with them this year, and the same, AMAZING service and prices are still in place. Now they also provide financing after partnering with a local credit union, so the entire process took 2.5 hours. Cottage Car Sales makes a potentially stressful situation into a smile-filled, joyful experience where everybody wins.
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nelly shopova
We had a great "car buying" experience with Sheri and Jeff Trauman at Cottage Car Sales. The customer service is outstanding, they are very knowledgeable about their business and will always treat You with a smile and respect. Also, they specialize in Japanese cars only, mostly Toyota, and thats what we bought - a wonderful 2014 Corolla ! The prices are the most competitive and decent in the entire city. Trust me, we have done our homework before going there ! My husband and I were very impressed of their Service with a Smile, resourcefulness and sincere concern for Customer Satisfaction. We would highly recommend Cottage Car Sales !