Category: | Used Car Dealer |
Address: | 4165 Bardstown Rd, Louisville, KY 40218, USA |
Phone: | +1 866-944-5962 |
Site: | hertzcarsaleslouisville.com |
Rating: | 3.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 10AM–5PM Closed |
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David McDowall
I yesterday I found a car I liked at this dealer. I called about it and they said it was available. I call later in the day and they told me there was an issue with the price. Said the price had got mixed up and they were working on revising the price. Later that evening the price increased from $11,639 to $12,600. I called to speak to the general manager today and I told him I was disappointed with how this had been handled. He said that the new price may not be the final price. I told him I was unethical if not illegal to change the listed price on an car. I told him I was going to post a review of this and he said "Prices change up and down all the time" and then he hung up on me. I was interested in purchasing another vehicle from this place however based on the way I was treated I will never do business with them again, and I hope you do not either.
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bih .bih
This is a no haggle dealership and it was a primary reason why I went to check them out and see the vehicles they offer. Lets start with good things. Everybody working there is laid back and there is no pressure to purchase the vehicle right away. Moreover, I thought the prices were fair comparing to other no haggle dealerships. Couple of things to consider though, these cars were rentals, so a lot of them if not most, will have scratches and dings. There are guys there once a week who come and touch up on some of the things. Also, you will hear a claim that "we wouldnt sell cars that are not 100% inspected and safe" but I found cars with break problems and cracked windshields. I still would recommend to stop by this dealership and see what they offer. While assortment is not large, you still might find a good car that will last you a while.
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Courtney Robinson
Hertz has gone over and beyond in helping me through the whole process of getting my own car. The sales staff was incredibly kind, friendly, and knowledgeable. Thanks Troy and Kurtis! They have gone to great lengths to make sure that I am happy with my purchase and that it is in tip-top condition by having it re-detailed several times, fixing a speaker problem, and even fixing a chip that was found after purchase all to no charge! Thanks guys for helping me so much! You all are so very much appreciated and have proved that there is more to a business than just making money.
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Jacob Newkirk
Jim and Kurtis made it an easy decision to buy here, two hours from home, because they treated me fairly and helped me get financed. Im still rebuilding my credit, so it was important to me to get a good payment and a car I could keep for several years (hopefully MANY years - its a great little car!). I got a great deal on a 15 Nissan Versa and could not be happier. My family and I will definitely do business with them again.
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Larry Jeremykalala
Ive never seen kind of poor Customer service, I went there for a rental but couldnt get it on time, two days still wainting, until I had To go pick up the rent myself, incompétent Customer service agents, boastful and sometime yelling and laughing on customers over the Phone. Honestly if you need having a stressful, sad, annoying day or loose your self control this is the best place to go.
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Tom Ta
Submitted credit app and everything and received call to confirm meeting next day. I had to make a 2 hours drive the next day just so they can tell me the car was sold. I dont care if you sold it to someone else because thats what you do but terribly rude when you are so eager to get someone to come in, but couldnt have the decency to let them know its already sold.
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Francares4u Therapist
Customer service was bad once I said I did not want to by a car that day. He just lost a sale. I could have come back with more money in two weeks and bought a car! Not sure if it was his age or what. You treat people with respect and they will come back. This is a basic rule- learn it!
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Tina Smith
My experience was amazing ! Jody was just wonderful ! She helped us when no one else could . We got a great car and wonderful customer service ! Thank you Jody !
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Diane West
Just another car dealership. Beyond making the sale, getting money, the customer service is practically non existent.
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Ricky Adams
Draper was awesome, and the Nissan Rogue was less than Big M Chevrolet could give me for a YEAR older Rogue.
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John Meyer
Troy was a great customer service rep, I would highly recommend going here.
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Philip DeLaney
No prices posted on vehicles makes it very difficult to browse.
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Javs JL
Good Costumer service and good deals on used cars
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Kat Stevenson
Great deals!!