Hobby Lobby

Category:	Craft Store
Address:	1160 E Army Post Rd, Des Moines, IA 50315, USA
Phone:	+1 515-953-1023
Site:	hobbylobby.com
Rating:	4.2
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed

Location

Photos 100

Reviews 28

Shelby Sheppard

I absolutely LOVE shopping at this location. My main reason is due to an employee named Rhonda. She is so friendly and kind! My first time shopiing here was terrible. I was not helped what so ever, and when i asked where to find something the employees acted like i was bothering them (this was 2 years ago in early 2013). I went in on June 11th sceptical and left grinning ear to ear! Rhonda seen me wondering, stopped what she was doing and politely asked me if i needed help. She walked me to the isles i needed and explained/pointed out the great deals they were having! I came in June 12th and seen her again, she checked me out this time and asked about my day, double wrapped my things, and of course was super sweet. I came in again today (i kept running out of supplys) I was all turned around and couldnt figure out where i needed to find the scrap book stickers... she seen me again, greeted me with a huge smile, and walked me to my isle (Again!) Then explained even though the 50% off signs were gone they still honored the sale until tomorrow! I bought 2x as much as originally planned. I absolutly loved the customer service and will always shop there for mt crafting needs thanks to Rhonda!

William Hines

I went into hobby lobby on army post rd on the 22 of August 2014 to pick up some art supplies. I am a disabled vet with P.T.S.D. so with that said a manager walked up to me and told me that i had to leave. I stated that he was a service animal. He than ask me if I had papers saying that he was indeed a service animal. What he didnt know is I do not have to have papers or have my puppy wear a vest. He got real persistent, that when I started to have a panic attack and my puppy was whining because he was getting to close to me. He can since when I am going to have an attack. So as for a rating I am going to give them all 0s because of this incident. Before a manager can become a manager they should have to learn all about the A.D.A (American Disability Act) it is a fedral offence to discriminate agganst disable people and their dogs.

Kim Roberts

While I normally enjoy Hobby Lobby, I was less than impressed with the store on Army Post Road. When I was checking out I noticed that a bird house I was purchasing was damaged. The front end manager (Brenda) was very nice and agreed to discount it 40%. This would have been fine, but I was planning to use my 40% off coupon anyway, so this was no discount. I asked to speak with the Manager because all of my items were paints and it was no significant savings to me to use the 40% off coupon on such cheap items. The Manager explained that he could not do anything. Really??? How does it make sense that I was going to get the item for 40% off with the coupon and because it is damaged they are going to give it to me for the same price?? This store lost a customer that spends a small fortune on craft items. I will not return!!

Crystal Teater

All time favorite store, so so much to look at and want! Best place to get all your crafting items, they have everything you could possibly need. Absolutely love the home decor, variety of styles, rustic, beachy, trendy, modern, etc.. They also have tons of items marked down incredibly. Store is very clean, organized employees are friendly and helpful.

Linda Hebronbriley

Wonderful service from a young lady by the name Samantha...She showed me where to find everything on my list with such a radiant smile...prices great also the location was on Armypost road in Des Moines Iowa

Tanecia Walker

Its a Hobby Lobby..the only way to say it. The only thing I dont like, is there is hardly anyone around to help you find something or to answer questions.

Sherelyn Wilson

Customer service is good and calming to shop. Pretty seasonal things for gifts and your home. Visit.

Terri Frank

Only had one box of the adhesive that I needed. Customer service at check out was great though.

Syra Maraj

I needed help and they were sooo polite about it and helped me find everything i needed

Jacory Johnson

Great place for home decor and crafts friendly staff ,clean and not too bad on prices

Ronda Wibright

No help at all for anyone from anyone. I love your store but you need a supervisor!!!

Mary Avila

Good store, get the 40% off coupon good on one regular priced item before you go.