Category: | Craft Store |
Address: | 8051 Old Carriage Ct, Shakopee, MN 55379, USA |
Phone: | +1 952-233-1068 |
Site: | locations.michaels.com |
Rating: | 4.3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Kathy Wolpers
I went to buy supplies to make Christmas wreaths. It is not yet December 1st. Their stock was pathetic; aisles of nearly empty bins, no apparent organizational plan, staff blamed customers for moving things around. I asked to speak to a manager, and they seemed confused as to who qualified as a manager on duty. Staff did not know where things were located. I live halfway between two Michaels stores. I will not return to this one.
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melanie birchem
Horrible customer service! They will either ignore you or act like they are going to help you and then take off to the break room. To make things worse they talk down to you like they are some how superior than the customer. Are you kidding me? I wouldnt had written a review if this was the 1st time of it happening but this is a constant issue with the customer service.
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Melissa G
I needed a specific product that is not sold at other locations. They wrote down my information to call me when the product was in. I started to question if theyd call. About 2 weeks later I was going to just stop by but they called to let me know. Thought it was great they followed through!
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mary zielund
Typical Michaels: prices are marked up and then put "on sale." They dont know how to manage their checkout lines very well. Usually customers are waiting a long time.
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Vaibhav Shirole
Friendly staff and large selection of craft items. If you ever need to do something for a project or just want to be creative, then this Michaels is perfect.
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Cherrelle Johnson
Nice selection of things. I was asked several times if I needed any help which I liked because normally you cant find anyone to help you
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jacquelyn benedict
Requested assistance from clerk who was extremely kind & helpful. Great selection of products with smart creative ideas & choices!!
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Danny Huff
Looking for magnets, website said they had them in stock. Not one that I wanted. Had to ask 2 employees just to find where to go.
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Becky Gallagher
Horrible customer service! Management was not friendly or helpful. I would drive out of my way to not go to this store.
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Genara Cordero
Helpful staff yet items seemed very expensive and the store seems like they may close soon
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Melissa Quast
Such an awesome variety of items and neat store...Very friendly employees and clean store
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Kendra Galbrecht
Could use some more effort in restocking/organizing, not as nice as the one in Burnsville
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Kyle Esse
This is a good sized Michaels. They recently rearranged the store. Helpful staff. Clean.
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Jeffrey Ingle
Standard Michaels. Better off going between Jo-Anns and the Burnsville S. R. Harris.
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Debra Dakota
Great Place to shop for All your Craft needs,Ideas and helpful staff also
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Yen
Good place to go to for all craft supplies as well as wedding supplies.
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martin walsh
Everything you need is here. Momma always came here. Brought me along.
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Cole Patterson
Easy to get around inside, lots of supplies for hobbies and crafting.
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Adam Lawrence
Had what I needed and a ton of creative art projects and supplies
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Charity Wienandt
Co
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Hope Dissmore
Love this place. Its huge! Great product
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Mackenzie Johnson
Great store w friendly and helpful staff
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Steven Christian
Your standard Michaels arts and crafts.
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Jeff Solheim
Good craft store, my daughter loves it!
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Geek Girl
Awesome staff, very helpful and sweet!
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Becky Pieper
Lots of creativity and inspiration
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Simba
Has what I need and is easy to find
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Reed Rgnonti
Needs more options on perler beads
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Kellie Johnson
It has everything for crafts
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Julie Caswell
Just what you would expect.
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Beverly Koser
Helpful service!
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Andrew Carbone
Great selection
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Melody A Olson
Its Michaels.
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Josie Thiede
Great shopping
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Starlite Somers
Love this pl
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Mrs Winchell
Crafting