Category: | Appliance Store |
Address: | 445 S Lake St, Aurora, IL 60506, USA |
Phone: | +1 630-859-1440 |
Site: | leonardiappliance.com |
Rating: | 4.8 |
Working: | 8:30AM–7PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–7PM 8:30AM–5:30PM 8:30AM–5PM Closed |
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Bernie Weiler
Appliance dealers who also service what they sell are a dying breed. Dan Leonardi has an obvious expertise about the things he sells and gave us advice as to how we could diagnose whether another service providers advice that the computer card in our washer, which would cost as much as our year old machine was actually correct. Turns out it wasnt and we were able, with the precise instructions Dan provided, to reset the stalled cycles and saved us from what we thought would be the purchase of a new washer. (Hint: Dan sells both new and used appliances. We went to him hoping to find a model form the by-gone days when things lasted more than a year. He had some but now we dont need one.) Dans card is now on the very exclusive list which I refer to as my wifes vaunted "Home Repair Hall of Fame" Fair, Honest, Knowledgeable . Leonardis is the best.
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Eric Covay
Short version: Look no further. Great service, I would highly recommend Leonardis Long version: After having service performed on my refrigerator my ice maker stopped producing ice. I was given some advice on how to resolve the issue. After a couple of unsuccessful tries I gave up and reluctantly decided to lead a life without ice. Then life gets in the way and 5 months later, as we get a warm week in February, I decide I cant take it anymore. I NEED ICE. The circumstances werent ideal on how I got back in touch with Leonardis (due to no fault of their own). But they came out within a couple days. Made a slight change to how we were trying to resolve our ice maker issue and voila, Im anxiously anticipating my next ice cold beverage. Thanks Leonardis
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Erica Rich
We bought a used refrigerator just before moving out of state, we got to use it for less then a week before the fridge side quit working. We called a local repair company to come out and was told what was wrong with it, he informed us that it was not something that Leonardis could of caught that was wrong with it. Since they, Leonardis, has 6 month warranty on used items I gave them a call and asked if they would be willing to send us the part that needs to be replaced. They honored their warranty and ordered us the part and had it sent directly to us!!! THANK YOU Leonardis, we appreciate all that you did to help us out in this situation.
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Bart Capristo
Great service. I had two appliances serviced today - a burner that would not light, and an ice maker that did not make ice. Dan was quick to diagnose, gave a discount on the part, and threw in a new larger valve for the refrigerator water line to increase water flow. All fixed in less than 15 minutes for less than expected. I would not hesitate to call them again.
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Lori Brummel
Excellent customer service! Dan and the Leonardis team are very honest, knowledgeable, and helpful. Recently my 10 year old dryer broke. Rather than try to sell me a new one, Dan replaced the broken drum with a redurbished one, saving me hundreds. It great to have a local business so trustworthy. I recommend Leonardis to everyone!!
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Jedediah Speer
Renee went out of her way to help me diagnose and solve my problem with my dryer. I will never spend another dime at a big box store as long as Leonardis is in business. I have always felt that customer service is dead but if Renee is an indication of they overall type of employee at Leonardis then I am sold. Thank you so much!!
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Juan Garza
I always go there to buy my parts for my appliances And they check them for me at no cost I was there 2 months ago and I will be back there today Good service and friendly people They treat you like family and not like just another customer Id give them 10 stars if I could
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Sarah O
They are absolutely amazing! I have heard that they were great but I now know just how wonderful they truly are! Definitely a new life time customer! Thank you Dan Leonardi, Cody, Renee, and the rest of wonderful people at Leonardis!
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Cindy Browning
Very professional and knowledgeable. Everyone we dealt with was courteous and accommodating. They are a local company with a history of quality customer service.
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Casey M
So glad I bought from them instead of a big-box store (and I have done both). Give real advice and top notch assistance. Never anywhere else if theres a choice.
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Walt Perry
Great place good people to deal with Explain everything with having to ask. Going to recommend to anyone looking for appliances
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keith carpenter
I was happy to see all the stars. However, they do not service foreign appliances.....
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Carl Longnecker
A top notch company that is customer oriented!! I highly recommend!!
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Matthew Balt
Friendly people. I been a costumer for years nowm
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Nick Moersch
Place is great . Wont go anywhere else