The UPS Store

Category:	Shipping and Mailing Service
Address:	2310 SE Delaware Ave G, Ankeny, IA 50021, USA
Phone:	+1 515-965-8412
Site:	theupsstorelocal.com
Rating:	4.3
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–2PM Closed

Location

Photos 31

Reviews 11

Brian Duerson

Terribly run business that doesnt put the customer first. If youre a fan of disappointment and unprofessionalism, youve found the right place! Ordered a canvas print for my wifes birthday and about everything went wrong. An employee, Nick, quoted me an approximate price for my request. When I went to go pick it up (they called me 15 minutes before close and expected me to get there in time, I needed it that day) the print was on the wrong material, it was the wrong style, and it was double the price I was quoted. Despite all my arguments they still never acknowledged their own wrongs and mistakes in the order and still made me pay double. I gave in cause it was my wifes birthday and this was her present. I left and I wont ever come back. They probably run a lot of prints and to keep customers they can probably afford to let one slide. Even when it was the fault of the employee not an difficult customer. No attempt to make it up to me after the print was already messed up. Thats not good business at all.

Megan Fisher

I had an issue with an international package that i sent out from this location about a week ago. I was able to have my sister stop by first thing the next morning to help me sort it out as the documents were very time sensitive. Sarah did a really great just job of helping us and following up (!!) to make sure everything was good to go. She was SUPER helpful and im very impressed with her customer service and would totally recommend her help. Thank you!!

Al Martine

if you want to wait forever or have conversations about how "were really note a UPS store" then I highly recommend going to this "UPS Store". Theyre two floppy shoes away from a full clown costume. Do yourselves a favor and either ship with FedEx or find a different UPS Store.

Heath Schneider

Zach was responsive and helpful on the phone and through email. He helped my mother (senior citizen) with some documents I emailed to them and he printed and he also let her fill the documents out at the store and faxed them back to me. All for less than $20.

Jennifer Hassrick

In a pinch, I needed documents printed and delivered to a location in Ankeny (and I am out of state). The owner was extremely helpful and they got they job done quickly! Very impressed.

Kenneth King

Go me in and out quick. Took care of everything I needed! Will be back. Service was much much better than I received at post office.

Adam Rosenthal

The person working the one time I was here was nice and got my package checked in and got me back out the door in under a minute.

Meg Gallentine

I love this store they were very fast and efficient greeted me as I first walked in the door kudos to them

Trish Stull

Toi was courteous and polite. Excellent customer service!

Diana Kading

I ship artwork and theyve done a great job for me

Rod Rosburg

Great service