Category: | Shipping and Mailing Service |
Address: | 4737 County Rd 101, Minnetonka, MN 55345, USA |
Phone: | +1 952-935-9824 |
Site: | theupsstorelocal.com |
Rating: | 3.8 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–4PM Closed |
TR
Travis Mjolsnes
Be very careful if you ship anything from this location the "insurance" they offer is useless unless you use a box they provide or a box that has a specific tear or crush rate up to their standards. I used a box that had has the same ratings that Amazon uses so I must have done something wrong. Ups destroyed the box in shipping and said it was not their fault and that I had to talk to the shipping location. I did that numerous times and was promised an email from Karen with the final decision from ups. I finally got ups to share with me the decision which I said I do not agree with and they said sorry we cannot help you since I do not own the shipping account. The email from Karen has not come to me yet I also asked to have her escalate within ups since they would not talk to me since I did not own the shipping account the ups store owns the account so I have no rights to complain when I am the actual customer. I believe I was also very reasonable in asking for a fraction of the insured value since my customer was willing to have the item repaired and split the expense with me. In the end I would just simply recommend going to fedex and have a better experience which I wish I had in the beginning. Good luck and just be very careful if you decide to use this location and are not presented with the fine print until it is to late.
JA
Jarrett Potter
I live in South Mississippi and called upon this store to track down and acquire some collectibles that I had purchased. They retrieved my merchandise, packaged it professionally, and send it to my business location via UPS.....all the while being courteous, timely, and kind. I could not have asked for a better experience. If only all my shipping experiences could go as well as this one. There are truly good people in Minnetonka.....Thanks Again!!!
JE
Jess Ehm
This place is a rip-off. Charged me $2.25 to print a "shipping label" that a company had emailed me to return a product. The fancy $2.25 shipping label was nothing more than a sheet of copy paper. Save your time and MONEY and avoid this scam.
M
M Rivard
This store is #1 in customer relations & service. The owner and employees are honest and helpful. Youll receive quality customer service at this location. Thank you for your terrific attitudes!!
JO
Joseph Miner
They advertise that they do notary but do not offer notary for birth or death certificates. If you are going to offer notary services offer notary services.
A
A Private User
Karen is awesome and loves logistics, getting the details of the work completed. They are the best to work with!
A
A Private User
Great color copies at a great price. Thanks for your help!