Category: | Print Shop |
Address: | 7900 Eden Rd, Eden Prairie, MN 55344, USA |
Phone: | +1 952-943-4000 |
Site: | local.fedex.com |
Rating: | 3.1 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM |
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Nathan Polinsky
Terrible service and overpriced. Went to ship golf clubs back and it was more expensive than the first time I shipped through Fed Ex. The first time I paid for a call tag to have a driver pick it up and it was $20 less than it wouldve been after taking my time and efforts to ship it from the Fed Ex store itself. The person assisting me knew I was trying to ship the clubs for the least amount possible and they only suggested more expensive options while I was in there. Made absolutely no sense and I will never go back there. The local Eden Prairie UPS store found a lower priced box for me and re-packed my package for me for FREE (This Fed Ex store would do this as well for an extra $30!) . They then shipped my clubs for $60 less than this terrible Fed Ex location was able to do. I suggest you go to UPS and leave this Fed Ex in the rearview mirror.
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Chad Theimer
Total waste of my time! I just tried to have this store design me 2 new menu boards to match the ones on my website. They have no clue what Im after because apparently they are not allowed to open websites due to security reasons. How can you deny looking at my secure website to see what I am looking TO PAY YOU to help me design? Makes absolutely no sense to me..?? Sorry guys I tried to give you my business but you made it really difficult to do so. I wish you luck running your business this way. Youll not only frustrate clients like myself, but loose out on potential revenue. So glad I ended up going with Allegra! Butch and Tony are awesome! My boards are already hung and looking great!
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Noel Mueller
I was trying to have a package held at this place. I had two packages of the exact same thing sent here previously and held untill pickup. I came here directly to ask why this one couldnt be held.... and the people here apparently dont have the authority to help me. They couldnt even help me figure out where else i could have it held at. Useless..... dont bother ever coming here... call customer service which is equally annoying. Whats the point of hiring people that cant do anything?
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Sonja Larsen
Justin helped me enlarge a word document for my daughters social studies poster. He was able to make it the EXACT size she wanted (22 inches by 8). It was done VERY quickly AND cost me less than anywhere else in town. I will definitely go back when I have a copy shop need!
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Tracey B
I pretty much feel like customers are a HUGE inconvenience here. Been here twice for evening drop off for work twice for packages that missed last pick up at work...same experience on the phone.
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Jonathan Lieberman
I went to have beer labels printed. They were not very interested in making sure they were selling me the correct labels. They labels were blurry and the incorrect size.
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A Private User
I have been to this Kinkos numerous times in the past few months and the staff have always been extremely helpful - above and beyond normal service levels.
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Kurt Martig
Very responsive. Great service. In the past, very unresponsive to customers. Now, very personable and responsive. The improvement is appreciated!
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Monique Navarrette
Amy working on Saturday morning was awesome! She explained everything that I would need and said she would follow-up on Monday with my order.
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Sharz M
I agree with the other reviews regarding customer service - this location is seriously lacking. I will be taking my print projects elsewhere.
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Edward Chenard
Ive used them for several print needs I had, very helpful, once they help you. Waiting to get help can be an issue at times.
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A Private User
Previous comment is misleading: FedEx Office is here. The name Kinkos has been phased out.