|Address:||4949 Grand Ave, Gurnee, IL 60031, USA|
|Working:||Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–2PM Closed|
I ordered the secret garden basket (T96-2A) as a gift for a grand opening. When it arrived I was sent a picture and was sadly disappointed. I contacted the store who advised that the plants were similar in size. When I explained that it wasnt so much the plants but the basket which presented a cheap flimsy appearance, not what was portrayed on line, I was advised that "photos on line can be deceiving". I explained that I would not have ordered, if that was the presentation that would be made. The store did offer to go and replace the basket with another. So when I asked to be emailed photos of the basket which would replace and found them to be just as poor of a substitute I didnt see the point. The store would do nothing further. Not sure how advertising one thing and sending something completely different is good business. Complaint filed with BBB.
You should absolutely use Balmes Flowers for your wedding! Our guests couldnt stop gushing over how beautiful the flowers were. They were truly the most beautiful wedding arrangements we have ever seen. Thank you so much, Michele! You did a fantastic job with our wedding flowers and we truly appreciate your working with us to stay under our budget! We highly recommend your shop!
I took a flower arranging class years ago at CLC and always said that "if" I ever get married, I would have you do my flowers because I know they would be awesome. But since I havent been able to get married yet, I thought Id just send a positive note anyway. My very favorite flower shop for any occasion.
Columbia Alumni Club of Chicago
We ordered the Beautiful in Blue bouquet for an ailing friend. Michelle was really helpful in finding us the right design. The flowers were fresh and they helped cheer-up our friend. Balmes is an excellent florist and they even email a photo so you can see what you send. 5 stars!
Not only did they design a bright and cheerful bouquet that my mother cried over(tears are the universal language of wow!), but they did it exceptionally quickly. These folks are fantastic!
I can always count on my mom being thrilled with the quality of their arrangements. And the delivery is always with a smile. Love the neighborly service!
A Private User
This flower shop has gone downhill lately. Very disappointed in the Mothers Day gift my out of town kids sent me & spent $80 for!
Ive been buying my girlfriend flowers from here for years. They always last a long time and look great. Also great prices
Great experience at not a so great time!!!Very kind and personal!!! In a short notice at that!!Thank you!!
Professional staff; high quality flowers!