Category: | Florist |
Address: | 1001 E Main St, Tupelo, MS 38804, USA |
Phone: | +1 662-844-3410 |
Site: | bishopsflowershop.net |
Rating: | 3.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
TO
Tonya Ables
RUDE!!!!!! THEY put in the incorrect expiration date then sent a letter NOT to THE BILLING ADDRESS ON FILE.... but to my husbands PLACE OF EMPLOYMENT (WHO sends ANYTHING to the RECIPIENT..... The ONLY person there to even admit ANY Wrong doing in THEIR part was Trish.... To which I called back to THANK and got HUNG UP ON BY THE OWNER AND BOOKKEEPER NUMEROUS Times...... The BANK even tried to tell them it was THEIR error to which the OWNER continued to talk over my husband.... Who she oh by the way told HE was in the WRONG for reading a letter that was addressed to HIM and sent to HIS place of employment NOT SEALED to which the OWNER repeatedly told him he was WRONG about that so he stated we would bring to show... To which sh e couldnt understand "WHY" WE would come All the way across town to PROVE HE WAS TELLING THE TRUTH.... OH BY THE WAY the letter states how much card was declined and they tried to get in touch with me several times.... Etc.... Even tho I had already spoken with Trish who told me they had been dealing area code 904 instead of 940 AND they had the WRONG expiration to which the OWNER stated "that is a part time employee who sits at a desk who works part time and shouldnt have gotten involved and I will talk to her....." Talk to her about WHAT???? admitting it was YOUR COMPANYS ERROR in the FIRST place.... And being HONEST and simply APOLOGIZING... well GUESS WHAT??? had THE OWNER simply APOLOGIZED we could have simply MOVED ON but she CLEARLY stated OVER AND OVER she would NOT APOLOGIZE for ANYTHING.... she even TALKED OVER the lady at the bank..... Then when asked to mail me a RECEIPT TODAY nos that they have entered the CORRECT expiration date... And to send to my BILLING ADDRESS ON FILE.... They kept asking well can u give it to me over and over to which I replied NO it should be on file.... Since u ar e supposed to have it to run the card...... And to NOT SEND TO MY HUSBANDS PLACE OF WORK.... which apparently they wrote my BILLING Info down as well BC they kept asking for it which is probably why they mailed to my husband but yet they cant ADMIT wrong doing for THAT either..... I would have given NO STARS had if let me.... The sad thing is they did a GREAT job on the arrangement they sent... But that was all clouded by not just being CUSTOMER FRIENDLY and ADMITTING wrong doing in the FIRST PLACE rather than talk OVER myself, my husband AND the bank and REFUSE a SIMPLE APOLOGY.... I have been sending flowers for YEARS ALL OVER THE WORLD and THIS IS A FIRST!!!!
HO
Houston Ussery
I ordered flowers for someone special from two states away and wanted snap dragons. I told her I she had creative control as I trusted her to make it special. She sent two cheap flowers in a small vase and charged me 45 dollars. Dont trust this flower shop for deliveries. Unless your delivery isnt very important....
ST
Stephen Jones
Very professional and thorough. Would highly recommend to others, and I would choose this shop again before other options.
AN
Anthony Forsythe
Total dump. Failed to deliver my moms flowers the day before (as requested) or the day of mothers day! Do not trust!!
TA
Tanya Pate
Very family friendly. They made my wedding bouquet for a fall wedding and they did a gorgeous bouquet