FedEx Office Print & Ship Center

Reviews 8

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Ian Bernick

The employee Sam F provided a horrible customer experience. I had 5 packages I needed to ship, in which I needed to print documents to put in the packages in order to ship them. I gave the flash drive to the employee instructing her to print the 5 different documents and she ended up printing 5 copies of the first one rather than each individual document. When I asked what she printed she couldnt give me a straight answer about it. When I asked if I could look at the files to see if I made a mistake, she responded with "Well, we close at 6", it was only 5:52 so she had 8 minutes. Clearly since she was unwilling to help figure out if she messed up or not, I left without being able to send my packages since the trip was becoming unproductive. I have never been thrilled with this location as the employees are rarely friendly. While I dont expect to be entertained by them, they always make you feel like you are the biggest problem in there day by showing up to give them business. I can only imagine how this translates to actually taking care of my packages after I have left. Maybe I just have bad luck and get the B shift employees. I have no interest in going to this Elk River, MN location ever again.

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Chris SpiSch

Excellent customer service, so patient! I was working on a craft project and needed high quality prints. The first time I ordered them they were PERFECT. Made a few mistakes on my end, ordered some again ... PERFECT again. The third time I ordered them (yes, I was now on a mission) and the pictures were not so great. I called the store and explained my concern. They reprinted them immediately and I was able to pick them up within ten minutes. Most impressive part? The reason the pictures were not as good was because of something I had done on my end. When I got to the store the staff were so awesome and they explained how to order online printing so that I always get great results. First times the pictures were printed, the staff person knew what I was doing and had automatically improved the paper quality to give me the best results. Would definitely go back!

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Jlynn Sellers

Horrible customer service! Wouldnt help with anything. Told us to read the instructions on the computer, we couldnt get something to work and still she wouldnt help.. Sat there and spent over $6 for nothing. Will not being doing business here again. All we were trying To do is scan in a document.

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Jon Sadeh

The customer service at this shop is top notch. Always greeted when I walk through the door and very helpful sales associates and managers. We choose them for all of our quick, small batch print needs. Really great work; will definitely come back for all future needs!

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Rae Ann Torkkola

I just had a prepaid package to drop off, but the employee greeted and directed me right away, let me know shed be giving me a receipt with tracking and then sent me on my way with a smile. It was quick and painless and the associate was very friendly and helpful.

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Dan S

Horrible experience. They refused to print a print-and-play document that was non-copy write. They said something about it being legal to print at home, but they couldnt. Thats BS they pulled out of a dark place. It cost me an hour on the road, too. Avoid.

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Ernest Baumer

Twice I have been here and both times I have had to deal with "Sam," who could not be more rude. Get some people to work here that arent so cold!

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Matthew Larson

Great place to ship from I regularly ship with fed ex and am happy with this location

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