Bill Matthews & Son Appliances

Category:	Appliance Store
Address:	1012 Virginia Ave, Indianapolis, IN 46203, USA
Phone:	+1 317-637-7655
Rating:	5
Working:	10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–3PM Closed

Location

Photos 24

Reviews 14

April Davis

I brought a washer and dryer from Mathew and Sons in 2011, the washer and dryer is still running.The customer service I recieved was excellent!!!!!!! I relocated to Georgia in 2014, when I moved back in 2015 I went back to Mathew and Sons due to me selling the orginal set I purchased from them. Rhonda and her husband was excellent once again and provided me excellent customer service yet again. I purchased the second set in January of 2015, I had some problems with the dryer in May The 30day warranty was up, Rhondas husband came out and replaced the dryer free!!!!!! Of charge. Rhonda and her husband are great they truely value each customer. If you are looking for quality service and products at affordable prices visit Mathew and Sons used Appliances. Iam so!!!!!!!!!! Grateful for them.

Victoria French

I have been purchasing appliances from them for over 25 yrs. I also call on them for appliance repairs. Brian & Rhonda are good Honest people. When they dont have what I need they dont try to sell me something else just to make a sale. Repairs are done right the first time! If something cant be repaired they will tell you this as well. They are punctual and careful when delivering your purchases. Knowledgeable and very competitively priced ! All I have to say about Bill Matthews & Son is positive and I would have no problem saying otherwise if this were the case! Businesses dont stay in business as long as they have if the customer isnt treated right! I respect & recommend them for Appliance Repairs and Appliance Purchases. You wont be disappointed !

Dee Crosby

Wow - So thankful there are still honest people that truly have integrity! I live out of state and needed to help a family member in the Indianapolis area with an appliance issue-thats when I found Rhonda and Brian. Rhonda is a great listener and immediately begin to help resolve this issue and scheduled a service call....then right on time Brian arrives, addresses the problem and problem solved! Completely honest and trustworthy. Such a Blessing! Peace of Mind! Thank you Rhonda so very much.

Chris DeWeese

Some of the best customer service Ive ever received. Not only the most honest and helpful in choosing my washer and dryer, the most convenient in delivery and setup in an abnormal environment, but also the most helpful in troubleshooting even the smallest issue that resulted in saving me a decent amount of money. Any and all people that ask me for recommendations on appliance repair or washer/dryer purchase will have me sending them here.

Bonnie Frederick

I called about refrigerator prices, and they were phenomenal! I wish I could have had same-day delivery since my fridge broke and all the food spoiled, but I called so late in the day, it wouldnt have been reasonable, I guess. Got a great fridge for a great price, and my husband had the whole thing done in a half hour. Expecting my new, WORKING fridge tomorrow! Good thing my grocery trip is tomorrow as well!

Gigi Jennewein

Dont go anywhere else. Ever. The service is phenomenal. We had our dryer go out outside of the warranty period and when Bryan checked it out he took responsibility for the problem. Fixed it. No charge. Unbelievable. We are very particular shoppers and we did our homework and picked Matthews & Son. If youre doing your homework, too, look no further.

Donna Howard

We have been buying appliances from the Matthews for many, many years. This time I needed a new refrigerator and for some reason I just couldnt make up my mind on which one to get. They were very patient with me (over many days!) and I did not feel any pressure from them at all. They were great! I will not buy my appliances anywhere else. Thanks guys!

Louise Alexander

Rhonda and Bryan have been supplying me with appliances for the past 3 years, and I have had always had first class service from them. The units they sell are in excellent condition, are well priced, and they deliver them right to my door!

Dallas Cole

Called to see if they had what I was looking for. Although they didnt have it, the lady gave me tons of great advice and was super friendly. No wonder theyve been in business over 40 years!

Nat Wood

She was very helpful in picking out both a fridge and stove. Pricing was lower that I expected. Thanks for removing and setting everything up. I know it wasnt easy.

James Fusco

Proprietor didnt have .30 change, so he gave me a .70 discount. Not only were his prices lower than everyone else for the part I needed, it was on site!

Mabel Weiland

Excellent customer service from initial phone call, to in-store visit through washer and dryer delivery. I couldnt have asked for a better experience!!

A Private User

Very friendly guy with good prices and excellent service. He brought everything out to our new apartment and hooked it up. Many thanks!

Tracy Liggins

Good ppl...cant go wrong with them!!! Much blessing to you guys :-)