|Address:||2624 Dempster St, Park Ridge, IL 60068, USA|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed|
This Flower Company had the AUDACITY to call me (the recepient of a flower arrangement) to tell me that they were sending the driver back out to pick up my flowers...Let me explain from the beginging. Friday afternoon at 11:45AM I receive a flowr arrangement delivery at the door of my apartment building. No message is inside, but I called my boyfriend (who is at work) to ask him if they are from him. He says, Yes, but they were supposed to be delivered NEXT Friday for our Anniversary. Heres what happened...He bought a GOOGLE OFFER through 1-1800 Flowers who works with a database of different florists in your area. He purchased a deal through GO and they happened to send my flowers from this horrible place. About an hour after I get off the phone with my bf, I get a call from Flowerville saying they are sorry for the mistake and that the flowers were delivered 1 week early, and for that, they are going to have to come and take my flowers back. (Mind you, they are unwrapped and sitting on my counter) She tells me my bf called to cancel the order and that 1-800 flowers left them a message mentioned just that. I told her to take it up with 1800- flowers and that she should be ashamed that she actually felt it was OK to call the customer and do this. My boyfriend is now on the phone with 1800 flowers getting this handled, but he says that he just canceled the order and there was NO conversation regarding the flowers being pick up. Despicable Customer Service....
Exceptional service and great value. I have sent and received flowers through Flowerville and I must say that they go extra mile to make sure you are happy. I ordered flowers for mothers day and birthdays and the arrangements were simply beautiful. On a separate occasion, we received a flowers in Houston sent through Flowerville -- and although the Houston florist didnt do a good job, Flowerville staff made sure that the proper arrangement was sent as ordered -- following up, re-sending the arrangement and going the extra mile even outside of the state. Just like a good dentist or a mechanic, a flower shop that of this service is simply a treasure to have in your contact list! Simply the best flower shop Ive worked with!
kasia cebula nemmers
AMAZINGLY TALENTED TEAM! DREAM WEDDING FLORIST! The owner Anna worked with me to create a dream wedding atmosphere - great quality, service, and pricing. I will never use another florist!
Ordered flowers online the day before Valentines Day, The flowers were perfect and the service was as well. Great place! Will keep coming back!
I ordered the "designers bouquet" for my sisters 60th birthday. It was a big hit! Thank you Flowerville, I will definitely use you again.
Dennis C. Walega
Flowerville delivers the highest quality of flowers each time.
Very helpful and eager too serve.. Thank you!!!