PetSmart

Category:	Pet Supply Store
Address:	2221 Oakton St, Evanston, IL 60202, USA
Phone:	+1 847-328-1814
Site:	petsmart.com
Rating:	4.3
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM

Location

Photos 100

Reviews 29

Mary Harris

I have been taking Diggz to Miss Nicole at the grooming center in the Evanston, IL PetSmart store since he was a puppy. She is the only one whos ever groomed him. As frightened as he was the first time, she won him over! Nicole knows Diggz, and treats him so well he doesnt get hysterical when I take him in for grooming. Shes always very careful - hes never had a nick or a cut, and she talks to him while she grooms him, and the attention keeps him calm enough for her to clean up this fuzzy, hairy little cockapoo! Her styling is also excellent, and she always asks how I want him to look each time I bring him in. Shes absolutely wonderful! I do recommend her to all my friends who are owned by dogs. :) All the best, Mary

jenna qualey

Brought my dog here for the 1st time about 2 months ago for a nail grind, the staff was so sweet and didnt judge him based off of his breed. I brought my dog back to grooming 3 weeks later and the staffed remembered him and made us feel like wed been coming in for years! Today I brought my dog in again for the 3rd time and once again the grooming staff was happy to see him! Im very impressed with the way they treat all the pets, they make us feel welcomed everytime, my gentle giant pitbull and I are definitely satisfied with the customer service here!!! Highly recommended!!

Katrina Luing

My 6 month old puppy absolutely loves this Petsmart! We started out trying the doggie day camp and he always has a blast! The staff is wonderful! He always comes home exhausted! Hes disappointed on days when my husband and I are home and he cant go to daycare. The early drop off and late pick up hours are a huge plus for my husband and I as our schedules vary throughout the week. The staff in the regular store is also super great! I can always find an associate if I have a question. We are very excited to try the grooming salon and puppy obedience class next week.

Brittanny Norton

I have been taking my dog to PetSmart to be groomed for 2 years now. The hair cut that she got today is the most disappointing. I asked for them to make my dogs hair very short due to the warmth, and it is still very long. They only took off about half the length and I wanted a lot more than that. Her face is still a mess and Im going to have to find some scissors and fix that myself. My dog gets so anxious when we go, that I try to leave quickly, so going back to complain is not an option. I am very disappointed and Im seriously thinking about not returning.

Tracy Brown

On Monday, April 19th I took my dog to this Petsmart for a Bath with Furmanator ($37) for the first time. It worked very well but within 24 hours.....now my dog has an eye infection from this service. Thanks to Petsmart, I had to pay a $200 vet bill because of their sloppy work. I am very upset and pissed off due to sloppy service. I will no longer have my dog service at this Petsmart.

Magnolia Rivera-Pulex

I love petsmart. I have been going there for 5 years. I love how its not very far. The first time my dog went to the pet hotel she was frightened, but the staff comforted her. The staff really care about the animals and dont just leave them lying there. Petsmart also has all my needs for my other pets like food, toys, and everything. All in all I think Pet smart is a nice place.

RaShia RaShia

Awesome and affordable .. I was pleased and my babies were not stressed from the visit. I didnt break the bank even walked out with treats.. I would recommend .Kudos to the Doctors and Staff for helping me and my babies walk away feeling good with sincere customer service .

A Private User

We enjoy the location near McCormick & Oakton in Evanston. The staff has been helpful moving the heaviest bags of kitty litter or 50lbs sacks of birdseed for us. Checking out can be slow on the weekends but the parking lot is never full and the shopping carts are great.

Marcus Hayes

We only need to go... we never need to go, but we choose to every several months to get something or other for the dog. I pretty much make my kids come with me to look at the hamsters, I really want a hamster, but I need the kids to want one to justify my getting one.

Jay Nazario

I take my dog there at least 3 times a week and he loves everyone. The staff is amazing with animals and I wouldnt trust anyone else with my pup. I highly recommend this Petsmart for both Day Camp and overnight hotel services. Best staff in the world!

Rogelio Bucio

They take real bad care of their bearded dragons and leopard gecko the have a basically already dead beardy that the crickets just climb on and they have leopard gecko with it really thin tail and one of their feces has mucus but everything else is ok

A Private User

Amazing people work here verry helpful specially Jodi, she was a real good help. She help me check/call other stores for items and have it hold. I went to the other store and got the items the "fluval 306" Thanx again Jodi thnx for the great help.

Renita Hudson

My pets, have enjoyed their experiences at the Evanston PetSmart doggie day camp and their overnight stays! The staff are ALL so friendly and genuinely love pets! I am so happy to know that my dogs are well taken care of whenever they go there.

Marley Lustig

I have been taking my dog to get groomed here for over a year and Ive been very pleased. They do a nice job and the price is reasonable. I wish they would offer more coupons though!

Jon Gilbert Martinez

I was looking for new harnesses for my pet-kids. I asked a young lady for help but she didnt know the answer to my question and moved on. On the plus side, the cashier was friendly!

Mitchell Scott

Third visit in three weeks, they were out of my dogs favorite refrigerated Fresh Pet food. To their incompetent management, I wont be making a fourth visit...EVER!!

A Private User

The employees at the PetsHotel are all very friendly and all know Huxley. He is always happy to come to day camp, and has made lots of doggy friends.

Evangelist Regina M FINLEY

every time I see or call Eboney on the telephone to talk to her, Why do she make me feel GUILTY? LOL. Look at that face!!!Shes My Baby!

Keith Coburn

Positive environment and everyone was really nice. Its also cool to watch the dog at the dog hotel play around.

Jaavid Bharucha

There is never enough staff to help and when they do come around its like pulling teeth to get answer.

Jesus Robles Jr.

Friendly staff all types and brand of dog and cat food among others also they sell pets.

Jacob Davis

Nicest people work the doggy day camp, always very friendly and care a lot about my pup.